Templates Plugins Courses

PDF converter way too long


#1

Hi @levon and everyone,

I’ve subscribed to the Page to PDF converter plugin but it is incredibly long to do its job:

I’ve set a minimal converter with default configuration and it takes more than 25 seconds to display the download popup! And it’s not better with Compression: Fast.

Link to test: https://lito-app.bubbleapps.io/version-test/xxx_export
Screenshot: image
PDF obtained after 28s: https://gofile.io/?c=kLQT2p

How could I solve this?

Thanks in advance


#2

Hello @noel.vignacq,

Could you please add [email protected] as the contributor to your app? This will help to find out the cause of the issue. We spotted errors in the app shared by you and assume that the problem may appear because something is not set correctly.

Thank you in advance!
Alex.


#3

Hello @alex.grimacovschi,

It’s done, you can access to the app now.


#4

Hi, @noel.vignacq

Thank you very much for access to your app. We spotted the bug. The button has a gradient on it and because of that, the plugin is trying to convert the button also. This leads to errors and long processing time. Please try to use a button style without gradient. Meanwhile, we will fix this bug in order to allow users to use gradient on buttons. I will let you know when the bug will be fixed.

Best regards,
Alex.


#5

Thanks for the news @alex.grimacovschi!

The final page I would print is here: https://lito-app.bubbleapps.io/version-test/export

And I have a similar problem, I have to delete every SVG files before printing.
You can try it, I named all concerned elements with “SVG” at the end.

How long would it take to solve these bugs?

Best regards,
Noel


#6

Hi @noel.vignacq,

Thank you for the additional examples. We will do our best to fix the bug in the short run. We estimate by the end of this week the solution to be ready.

Best regards,
Alex.


#7

Thank you, let me know when it will be done.


#8

Hello @noel.vignacq,

We fixed the bug with SVG files. Now you can update the plugin and it should work correctly.

Best regards,
Alex.


#9

Hello @alex.grimacovschi

Thanks a lot for your help, it works perfectly now.


#10

Hello @alex.grimacovschi

The test page worked properly but the page I have to convert is narrowed down:

The page displayed by Chrome: https://lito-app.bubbleapps.io/version-test/export/1568801459272x603494597516853200
(you have to be logged in, I’ll send you a private message with credentials)

The pdf export: https://send.firefox.com/download/958d158e58ce634c/#qFHyTosHA5gU3XBGIdYOfQ

You still can edit the page here with you Zeroqode account: https://bubble.io/page?type=page&name=export&id=lito-app&tab=tabs-1

Is it a configuration problem?


#11

Hello @noel.vignacq,

Yes, there was a configuration issue.

  1. Considering that you don’t have floating groups it is better to use the option "Current page(without floating groups)
    image
  2. The source format should be “Auto-detect”, “Custom” is helpful only if you need to show one part of the element.
    image
    I changed the settings and the convertor works correctly.

Best Regards,
Alex.


#12

Thanks! But the floating group is mandatory on this page.


#13

Ok, we will inspect the plugin and will check for the solutions to the issue. I will keep you posted in this regard.
Thanks,
Alex.


#14

Hello @alex.grimacovschi

Any news about this issue?


#15

Hi @noel.vignacq,

I am sorry that it is taking so long, our team is analyzing the issue. I inform you when we will have a solution.

Best Regards,
Alex.


#16

Hello @noel.vignacq,

After investigation of the plugin was found that the issue with narrowing the page cannot be fixed due to the limitation of the library. The only way to not have the page narrowed is to make it wider in order to have the page in the a3 or a4 format. When the plugin is converting page to PDF it aligns everything on the left side and if the page is narrower than the selected format the plugin will leave empty space on right. It is not possible to fix as the plugin cannot stretch the page to the selected format.

Sorry for taking so long with the answer our team was looking to find a solution but unfortunately, this problem cannot be fixed.

Best Regards,
Alex