Services Plugins FAQs

PDF Plugin converter error

Plugins
#1

Hello,

Suddenly today all my workflows for generating PDFs stopped working. I am getting the below error. What can I do? I need urgent support because my app is an generator of PDF quotes for customers.

"The plugin Bubble Page to PDF converter / action Generate pdf from html server side a Converter to PDF v2.0 test threw the following error: TypeError: Cannot read properties of null (reading

‘getClientRects’)

at eval (PLUGIN_1526888373861x305666508856229900/ Bubble-Page-to-PDF-converter-element_action–Converter-to-PDF-v2-0-test-Generate-pdf-from-html-server-side-.js:3:2104)"

#2

Hi @br.felipesantanna,

Thanks for reaching out!

Unfortunately, the issue you reported is not reproducing on our side. Can you please provide a video recording showing the issue and your entire setup? This will enable us to better understand and reproduce the problem on our end. Also, please make sure you are using the latest plugin version. :pray:

Hope to hear from you soon.

Best regards,
Gulce