Services Plugins FAQs

PDF Plugin. Nothing Downloads

I have been trying to figure out why the pdf only downloads if I am in debug mode, but not when I am not in debug mode. Can someone help me? Also, how can I automatically attach the PDF to send in an email?

Thank you in advance

Hi @orcaintelligence,

Thank you for reaching out.

First of all, in order to send the pdf file via e-mail, we need to save it to the database. Since there is no exact time to save the PDF, I recommend you use the “schedule a custom event” action after generating the PDF for the plugin to work properly. Here: Screenshot by Lightshot

Besides, you need to follow the steps below:

Create a new custom event > Set State Screenshot by Lightshot > Create a new thing (create a new DB table where you will save your PDF file and URL Screenshot by Lightshot > Add pause before next action > Send email Screenshot by Lightshot

Please see the video for a better understanding: Loom | Free Screen & Video Recording Software

As for the issue, I would like to ask you to show us your setup. Also, it would be great if you can send us any valuable information (screenshots, videos) which might help to reproduce your issue on our side. For the screencast recording, let me please suggest using the Loom tool.

Looking forward to your reply.

Best,
Gulce