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Phone Number Input problem when taking data from Data Base

Hello guys!

I’m experimenting an error when i display a phone number from the Data Base to the plugin element PhoneNumberInput. When i set as a default value a data from the Data Base, the correctness of the element is always at “no”, even if the data is correct. If i try to add a number, the input automatically change to correctness “yes” and correct the value.

I share with you a video trying to explain our configuration and what is exactly happening.

thanks in advance!

Hello @adrianquota,
Apologize for the delay in our response. :pray:

We were able to reproduce the issue you reported. We will investigate it further to identify the root cause. I will keep you updated as soon as I have more information. Thank you for your understanding.

Best regards,

Hi @adrianquota,
Thank you for your patience. :pray:

We’ve updated the plugin and fixed the issue. Kindly ask you to upgrade your plugin to the latest version (1.54.0) and give it a try.

In case I can help you with anything else, please let me know.

Best regards,

1 Like

Good morning @Gulce,

Thank you for your help! I update the plugin to the new version and after a few tests everything looks fine. I am very grateful for your help, hope you have a good day.

Best regards,