Services Plugins FAQs

Phone Number Input Reset Error

Plugins
#1

I have a problem when I reset the component.

I have a popup and when the user finishes I reset all inputs, when this happens the error below appears

Error
The plugin Phone Number Input + Formatting / element Phone Number Input threw the following error: BubbleError@https://app.market-imovel.com/package/run_debug_js/c654a95bd080bb6bd85f58be16a4148b2f1a47fd749fcbf0c61fd918b10db25e/xfalse/x25/run_debug.js:29:1527
ExpectedError@
OwnerError@ (please report this to the plugin author)

#2

Hi @telesinfo,

Thank you for reaching out. :pray:

We thoroughly checked our demo page, especially focusing on the reset action and we didn’t encounter any similar issues with the plugin.

To help us better understand what was going wrong in your app, would you mind sharing a video recording of the problem and your current setup/workflow? This will greatly assist us in resolving the issue.

Thanks again for your time and we do hope that you will reach out to us soon.

Best regards,
Adarina

#3

Hi @adarina.efros,

I’m using it in a popup.

Here is a video demonstrating the problem

#4

Hi @telesinfo,
Thank you for sharing the additional video, and sorry for the delayed reply over the weekend.

We will check with the team and get back to you ASAP.
Appreciate your understanding and cooperation.

Cheers!

#5

Hello @telesinfo,
Thank you for your patience.

After watching your video, we noticed that that when you close the pop-up you reset the value.
If you’d like to reset the value when the pop-up is open, you can add another step, see the screenshot attached.

Please try our suggestion and let us know.

If you need any further assistance or clarification, please do not hesitate to contact us.
Cheers!

Phone.
Phone.1404×650 43.8 KB

#6

Hello @AntonZ

Now I see that there is a function to reset

Thanks

#7

Hello @telesinfo,

Glad to be helpful. Please feel free to reach us again when you need some help or assistance. It will be a pleasure to cooperate. :slightly_smiling_face:

By the way, if you like our plugin you can rate it by going to the Plugins tab in Bubble editor. Find the plugin by name and give it as many stars as it deserves. We would appreciate it a lot!

Cheers!