I’ve added them with dev access, the live version has data in which I need to observe privacy rules on.
Hey @gekko ,
Thank you for quick reply.
We’ve been granted access and I’ve already passed your app on to the developers, if we have any further questions I’ll be sure to get back to you!
Thank you for your patience
Best Regards,
Anton
Hey @gekko ,
Hope you are doing well.
Our developer has reviewed your app and tried to reproduce the issue based on the video you provided. The element focus seems to work properly.
However, we noticed a conditional setup on your side that changes the border color of the plugin element, which might be causing confusion. Could you please clarify if by “focus” you are referring to the border color change or the actual input field focus, which is a feature common to all input elements?
If you are referring to the actual focus, could you kindly provide detailed steps on how to reproduce the issue from your end? Starting from the index page would be helpful. 
Your cooperation is greatly appreciated! 
Best Regards,
Anton
From the Index page they can just go to the Add Temp Screen and try to enter a number into the Mobile or Phone boxes on that screen. I get a couple of numbers into typing and it loses focus and instead starts an on screen search for those characters. I’ll upload a video example onto a separate post because they keep getting declined.
Video demonstrating this is attached to this post. Hopefully it’ll go through
Hey @gekko .
I passed the information on to the development team.
If we have any additional questions, we will definitely contact you.
Thank you for your understanding!
Best Regards,
Anton
Hello @gekko,
Thank you for your patience.
Our developers have updated the plugin to the new version 1.11.0, in which they fixed the error of focus loss on Firefox & Safari.
In your case the problem was caused by using Firefox browser.
We have also checked your application after the update and no longer found this error, the plugin works as it should.
Please check this update and let me know if everything is working fine on your side.
Looking forward to your reply.
Best Regards,
Anton
Thanks for the help Anton,
I’m pleased to confirm that this input is now working as required. What a relief!
Hello @gekko ,
I am glad that this issue has now been resolved and you can use our plugin exactly as it was intended.
I would also like to remind you that if everything is working properly now, our team would be happy if you would change your review on the Marketplace. Please leave us a new and honest review, to remove/change a review already left, just downgrade the plugin version to the one you left this review on(1.7.0).
Additionally, if you’re open to sharing your complete experience with Zeroqode, please feel free to do so here: Review
Best Regards,
Anton
Hey @gekko ,
Hope you are doing well.
I wanted to ask you how you are doing with the plugin after the last update, is everything working well, do you need any additional help?
Also, I wanted to remind you that you left a review about our plugin and I would like to ask you to change it, since the problem you are talking about has been fixed.
I look forward to hearing from you.
Best Regards,
Anton
Hi Anton,
That’s not my review. I removed mine the day the issue was resolved. 
Thanks
1 Like
Hey @gekko ,
Thank you for your reply.
Nice to hear that you have removed your previous review, we would also appreciate it if you leave a new review about our plugin.
Have a great day!
Best Regards,
Anton