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Plugin Global States/Variables error

Plugins
#1

Hello,

We have been facing some strange behaviors on our Bubble app since last week.
One of them is related to this plugin.
We have the error messages sent to a slack channel like this:
Error ID: sur_career_finder
Date and Time: Dec 21, 2023 8:12 am
Error Type: plugin evaluation error
Error Description: The plugin Global States/Variables / action Create State a Global variable creator threw the following error: TypeError: Cannot read property ‘__zq_shared_states’ of undefined
at eval (PLUGIN_1676897513642x615755793196908500/Global-States/Variables–element_action–Global-variable-creator-Create-State-.js:3:3244)
at https://app.go2atlas.com/package/run_js/fa039ed4ae8037b5980b161bfee285ddeaa051b4e7185caa278d86f98b324129/xtrue/x24/run.js:14:2964402 (please report this to the plugin author)
Page: https://app.go2atlas.com/sur_career_finder?lang=en_us&authuser=0&prompt=consent&scope=email%20profile%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.profile%20https%3A

It seems to be from a user logged in with Google on our app.

The workflow step is a really simple one:

image
image1125×481 37.6 KB

Can you help me solve it?

Thanks in advance.

Best,

1 Like
#2

Hi @user13,

Thank you for your message and sorry for the delayed reply over the weekend, I hope you had a fantastic Christmas! :blush:

Unfortunately, we couldn’t replicate a similar issue on the plugin demo page. See the link here:
Could you please provide more info to understand better what went wrong inside your app with our plugin? It would be great if you can share:

  • The plugin version you are currently using. Let me know if rolling back to a specific version solves the problem.
  • When the issue started. Was it after an update or a change in your app?
  • Configuration of your Bubble app, plugin element, workflow used and a screencast recording in step-by-step mode with browser debugger enabled showing the issue itself.

These details will help us reproduce your setup on our side and look into it.

Thank you once again and looking forward to your reply.

Regards,
Stephan