Hi Team @zeroqode2,
I’m seeing a bug with your “Plyr” (video player) plugin:
When the user expands the video to full screen, and then exits the expanded view, the player reverts to a much smaller size than when it started.
See my video demo here: Screen Recording 2023-05-09...
Please fix, thank you!!!
Hi @jordan2, thanks for your message.
Please let me know what plugin version you are using. If it is not the newest one, please update to the last one available, refresh the page, and try it once again.
In case the issue will persist, please let me know.
Regards,
Hi @jordan2, thanks for your reply.
In this case, to be able to identify the issue cause, please add our Support Team email to the list of collaborators to your application and provide us a link to your application (as well as let us on which page and under which user we can replicate your case).
This will allow us to check your settings and run some tests to fix the mentioned problem.
To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:
Settings > Collaboration > Add email support@zeroqode.com
Note: avoid the warning message regarding the plan, as we are an agency and you can easily add us to your collaborators.
Looking to hear you soon.
Regards,