Potential Conflict between Air Date/Time and AWS Uploader Plugins

[gekko.in]

I’ve built my app with AirDate/Time picker for over a year - very happy with it. However I’ve recently added the AWS Uploader plugin into the mix and when I add the multi-file upload element onto a page with Air Date/Time on the page the Date Time picker moves to the top left of the screen and is no longer usable.

If I remove the AWS Uploader elements the Air Date/Time Picker functionality returns to normal.

If someone could advise on a possible resolution to this it would be hugely appreciated.

[Vasile]

Hi @gekko.in
Hope you’ve enjoyed your weekend to the fullest

After carefully reading through the details you’ve provided, could you please confirm which plugin exactly was added that caused the issue? AWS Uploader or Multi-file upload.

Also, please let us know the version of the Air date time picker plugin, try updating to the last version, replace the plugin element on the page and let me know if that solved the issue.

Looking forward to your reply.
Best regards

[gekko.in]

Hello, Thank you for the response.

I’m using AWS Uploader. Both plugins were on the latest versions (and I’ve just updated them again). I’ve created a new field for testing (there are workflows attached to the existing ones).

I’ve duplicated an a non locked down copy of the page so you can take a look:

Recruitment Solutions - Database

[Vasile]

Hello @gekko.in
Thank you for your prompt reply.

I opened your app page and tried to select a date, but it looks like it’s not enabled, probably because I’m not logged in.

Can you please provide in addition to the test page, step-by-step instructions on how to replicate the issue on our side, and the specific order of actions to follow? Also, the credentials we should use to log in, and access to the debugger.

Thank you for your cooperation, I’m looking forward to hearing back from you
Best regards,

[gekko.in]

Did you look at the top left of the screen? This is where the date picker is appearing when the AWS Element is on the screen?

If you navigate to

Recruitment Solutions - Database

And click on any of the date picker options - I would go for “TEST DATE TIME” the date picker pops up at the top left hand corner and generates the following error in the debug view:

Bug in custom code _0x13d425@PLUGIN_1495642567089x595986733356023800/-Air-Date-/-Time-Picker-update–Air-Date/Time-Picker-v2-.js:3:13193
j/<@https://cdn.jsdelivr.net/npm/air-datepicker@3.3.0/air-datepicker.min.js:7:28338
show@https://cdn.jsdelivr.net/npm/air-datepicker@3.3.0/air-datepicker.min.js:7:42971
j/<@https://cdn.jsdelivr.net/npm/air-datepicker@3.3.0/air-datepicker.min.js:7:34262
j/<@https://cdn.jsdelivr.net/npm/air-datepicker@3.3.0/air-datepicker.min.js:7:34454

at root (https://recsol.bubbleapps.io/package/run_debug_js/623e56e8a3576ac6e1dcb83f79a3fd77a92b28721c8ffedf7a3edf9da9481813/xfalse/x28/run_debug.js line 481 > Function:3:13193)

Bug in custom code _0x13d425@PLUGIN_1495642567089x595986733356023800/-Air-Date-/-Time-Picker-update–Air-Date/Time-Picker-v2-.js:3:13193
j/<@https://cdn.jsdelivr.net/npm/air-datepicker@3.3.0/air-datepicker.min.js:7:28338
show@https://cdn.jsdelivr.net/npm/air-datepicker@3.3.0/air-datepicker.min.js:7:42971
j/<@https://cdn.jsdelivr.net/npm/air-datepicker@3.3.0/air-datepicker.min.js:7:34262
j/<@https://cdn.jsdelivr.net/npm/air-datepicker@3.3.0/air-datepicker.min.js:7:34454

Happy to provide collaborator access

[gekko.in]

Actually I can’t with my subscription level apparently, and it’s locked to my Google account with 2FA enabled so I can’t even send my log in details. Annoying.

[Vasile]

Hi @gekko.in,
Thank you for your reply and additional details.

I have passed this information to our dev them, and as soon as I have any news from them I’ll make sure to back to you.

In the meantime can you please provide screenshots and screencasts of your workflow setup, plugin element, the issue you see, and the expected result, for screencast recording I can suggest using the Loom tool.

Please record a video in step-by-step mode with the browser’s console enabled, in case there are any error messages there, and share a link with us so we can understand better your use case.

These details will help us reproduce your setup on our side in the absence of the credentials and look into it.

Thank you for your patience and understanding while we are working through this
Kind regards!

[Vasile]

Hello @gekko.in ,
I hope this message finds you well.

I am happy to let you know that we are planning to release an update very soon which includes fixes for Aws and Air Date/Time Picker compatibility. Once the update is live, we will contact you to check and explore the improvements we’ve made.
If you encounter any further issues or have additional feedback after the update, please don’t hesitate to reach out to us.

Once again, thank you for your patience and understanding while we work through this
Have a nice day!

[gekko.in]

That’s great news. Is there any ETA for this as I’m not keen on stripping the work I’ve done out of the system in the interim which is looking increasingly likelly to be the case.

[Vasile]

Hello @gekko.in,
We sincerely apologize for the delay in our latest update.

We’ve hit a few unexpected snags that are taking time to resolve, and our team is working hard to ensure the update meets your expectations.

Due to these unpredictable challenges, providing a precise ETA is difficult. We’re committed to delivering a quality update as soon as possible, prioritizing the enhancement of your experience with our product.

Your patience and support are greatly appreciated during this time. Please feel free to reach out with any questions or concerns.

Thank you for your understanding and trust.
Best regards,

[Vasile]

Hello @gekko.in ,
I trust this message finds you well.

I’m excited to share that we have effectively resolved the compatibility issue between Aws and the Date/Time picker plugins and have updated it to version 1.164.0.

Could you kindly update the plugin within your app to this latest version and confirm whether everything is now operating smoothly?

Feel free to explore these plugin functionalities in your app, and let me know if there are any other questions.

Your patience and cooperation throughout this process have been greatly appreciated.
Best regards.

[Vasile]

Hello @gekko.in ,
I’m reaching out to you regarding our recent update.

I’d like to know if you had the time to update the plugin within your app to this latest version and check if everything is now operating smoothly.

We would appreciate your feedback on this. In case you need further assistance, don’t hesitate to reach out.
Warm regards.

[gekko.in]

Hello.

I’m just running some tests on this now. I can confirm that the date picker is now available while the file element is on the page. However the functionality of the file upload itself seems to have changed. The files aren’t currently uploading into AWS and I’m not currently sure why. Has the option to instant upload been removed?

Donna

[gekko.in]

I worked out the difference was the mime type - I had image which worked previously but now I’ve changed it to image/* and it’s working again now.

Looks good - thanks for working towards a resolution - much appreciated.

[Vasile]

Hello @gekko.in ,
You’re very welcome! I’m thrilled to hear that the Air Date/Time Picker with Aws is working properly now .

We would appreciate you consider rating them in the Plugins section of the Bubble editor. Your feedback will greatly benefit the Bubble community. Just search for the plugin by its name and rate it as you see fit

Additionally, if you’re open to sharing your complete experience with Zeroqode, please feel free to do so here: Review

Your reviews inspire us to continue creating exceptional products and offering excellent service!

Thanks once more, and I hope you have a wonderful day ahead.

Should you require any further information or assistance, feel free to reach out. I’m here to help.
Kind regards.