Services Plugins FAQs

Print Pro isn't printing with the correct format

Using Print Pro I find that sometimes it prints correctly and other times it doesn’t. Im unable to determine what causes it to print correctly or not. Here is a video demonstrating the issue

Hi @brfriedman,
Apologies for the late reply due to the weekend. :pray:

Can you please try to use the Print Elements PrintToolkit action instead of Print Element by Id?

For this, you need to place the PrintToolkit A element on the page.

In case the issue still persists, would it be convenient for you to share access to your app so I can take a look? For this please add our support@zeroqode.com email as a collaborator of your app (disregard the warning, our email can be added to the collaborator list even if your app is on the Free plan).

Thank you!

Best regards,
Gulce