Services Plugins FAQs

Problem with the Agora Plugin Query Status Action

Plugins
#1

I’m using the Agora plugin for livestreaming and cloud recording. I have everything set up and working but I need the filenames of the recorded files for playback. When I use Query Status’s server response fileList, all it sends back is ‘[object Object]’.

I’ve attached a screenshot below that the Actions response fileName, which should be a list of filenames I’m guessing is just a text.

Alternatively, if someone can help me find the UID that gets added to the filename I can find the link through that. Currently the UID that’s being set is not decided by me and seems autogenerated.

Screenshot 2022-05-02 at 2.29.33 AM
Screenshot 2022-05-02 at 2.29.33 AM906×578 32.2 KB

#2

The filenames on my storage contain this UID: 1000000006
This seems to be being generated from the UID I have access to, which would be 1651432…200

Screenshot 2022-05-02 at 2.32.38 AM
Screenshot 2022-05-02 at 2.32.38 AM1373×46 12.4 KB

#3

Hello @milindsonpal

Thank you for reaching out.

You can enter the file name in the action itself, specifically in the file name field. Regarding the UID, you can find it in your AWS file system. Please see the screenshots below to understand where to find the UID and Agora’s documentation for managing files:

https://docs.agora.io/en/cloud-recording/cloud_recording_manage_files

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Please let me know if you have any other questions.

Have a nice day :slight_smile: