Hi, I bought the advanced audio player, but I am having trouble playing audios when I leave this player in a reusable item.
Is there any demonstration of how to use the player from a reusable element and receive audios from different sources?
Hi @danbernal,
Thank you for reaching out and for your purchase.
I’ve carefully checked the Advanced Audio Player Plugin and tested it inside a Reusable element with a data source: Do a Search for a list of Songs URLs from my database.
Everything is working, the songs are played one by one.
See the screenshots below:
If it’s convenient for you, please record a short Loom video (it is a free tool, that allows you to share a screencast of your device screen) to show the setup of the plugin element, workflow, and what is happening when you click the Audio Player to play the songs.
After recording, please share the link to the Loom video, this will help us reproduce you’re configuration on our side and look for a workaround.
Thank you for your understanding and cooperation.
Looking forward to your reply.
Best regards,
Hi Igor,
I am testing the traditional way, where Repeating Group is on the same page as the player, but now it is throwing an error as shown in the video I recorded with Loom.
Hi @danbernal,
Thank you for your reply.
We’ve carefully checked you’re video and tested the Plugin’s demo page using the same action: Play from index Audioplayer A, unfortunately, we couldn’t reproduce the same issue. The songs are played according to their index.
Due to the fact that we have additional questions regarding your setup, can you please add our Support Team email to the list of collaborators to your application and provide a link to your app? This will allow us to check your settings and reproduce them on our side to find the issue.
To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:
Settings > Collaboration > Add email support@zeroqode.com
Note: avoid the warning message regarding the plan, as we are an agency and you can easily add us to your collaborators.
Looking forward to your reply.
Regards,
Hi @danbernal,
Thank you for your reply and for providing access to your app.
Can you please send me also a detailed Loom video with step-by-step instructions on where to find the page/group/audio player element, and the user name to preview your app in order to receive the same error message?
It seems that you’ve made some changes inside your app because the previous loom video looks different than the current setup of your app.
Thank you for your understanding and cooperation.
Looking forward to your reply.
Regards,