Here is an example query to the quickbooks API:
I can confirm that we are storing the realmId, and that we are passing it as seen in the png. However, the value of the CompanyName field is always empty. We have no idea what’s going on since we can’t seem to find any logging or error handling. Does anyone have any idea here?
Quickbooks Accounting Sandbox plugin trying to interact with a quickbooks accounting sandbox company.
This was happening because I was connected to a sandbox account, and needed to use the sandbox plugin instead of the production plugin. This is an extremely confusing design for the following reasons:
It violates common design practices to control which environment you are connected to via variables so that you don’t have to go hunting through your code, changing it all over the place, when you want to develop vs. deploy
There are prod and dev sections of the plugin asking for keys. It is unclear what this distinction is if it is not the difference between prod and dev in quickbooks, which is the distinctions between sandbox and not sandbox.
Hi @melchoir55, thanks for the feedback shared.
I’ve passed it to the developer team, so they will analyze how the supporting documentation and demo pages can be adjusted for a better user experience.
If there will be any other suggestions about our products that you would like to share, please feel free to do so.
Regards,
Hi @melchoir55, thanks for your patience.
The developer team checked this moment and would like to share the following feedback:
On our plugin portal plugins are separated into Sandbox and Production versions because they have different authentication methods in the sandbox and prod.
Please let me know if there is anything else that we can help with about our plugins.
Regards,
