I cancelled my plug-ins. Does that mean that the charges they initially charged me will be taken off of my credit card?
Hello @jrwatsonmedia ,
Thank you for reaching out.
I cancelled my plug-ins. Does that mean that the charges they initially charged me will be taken off of my credit card?
Plugins are subscribed or acquired on a per-app basis. When acquired the license is perpetual for the given app, when subscribed the license is valid as long as the subscription is paid for.
When a plugin is subscribed, the fee is added to the monthly bill (or yearly if the user is on a yearly plan), and the amount is prorated.
If you subscribe to a plugin for one day you’ll end up being charged for this plugin fee / 31. The regular app subscription invoice will show the detail.
ll plugin sales go through the Bubble marketplace platform, you can reach out to their team at support@bubble.io and explain the situation, they will provide further questions.
I hope this information was helpful, let us know if you have any other plugin-related questions.
Have a nice day!
Thank you kindly. I am working with them now. My last question is, does perpetual mean lifetime?
Hello @jrwatsonmedia ,
I hope you are well.
I am working with them now. My last question is, does perpetual mean lifetime?
As I am not aware of the context where perpetual is being used I can only suggest that it can also mean an indefinitely long period of time.
I hope this was helpful, let me know if you have any other questions.
Have a nice day!
Yeah basically if you get it, sub to it, if you end up getting it you can unsub and get charged per usage. It sucks because I bought them on accident thinking I was doing so with my credits because I had 4 days left to spend like $100 and they got charged on my card. Bubble is good though, they’re working on it I just feel bad
Hello @jrwatsonmedia ,
It sucks because I bought them on accident thinking I was doing so with my credits because I had 4 days left to spend like $100 and they got charged on my card. Bubble is good though, they’re working on it I just feel bad
I’m sorry to hear about the mix-up with your purchase. It’s great to know that Bubble is already working on resolving the issue for you. It’s understandable to feel bad about it, but it sounds like you’re in good hands with Bubble’s support team
If there’s anything else we can help with regarding our plugins or any other queries you might have, please don’t hesitate to reach out.
Have a nice day!