Services Plugins FAQs

Questions about phone plugin

I use a plucin in my application to recognize the phone, however when the person enters a number with BR DDI it only accepts 9 numbers. I would like to know if we can configure it so that it accepts 8 numbers, considering that there are some numbers of 8 digits (Landline) with Whats app would be the plugin below:

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Hello @vinisanchezdev ,

Thank you for reaching out to us.

I’m sorry to hear about the difficulties you’re experiencing. To better assist you, could you please provide more details about your use case? Specifically, which exact plugin are you referring to? Additionally, could you share screenshots and screencasts of your workflow setup, the plugin elements, the problem you’re encountering, and the expected result? For recording screencasts, I recommend using the Loom tool.

These details will help us replicate your setup on our side and address the problem more effectively.

Thank you once again, and I look forward to your reply.

Best regards,
Stefan