Services Plugins FAQs

Reorder RG - Saving to DB with action not working

Plugins
#1

Hi,

I have been trying to get the saving to DB with action feature to work for a couple days now and nothing is working. I have replicated it exactly as it is on the demo page but still nothing. I created a test page with a separate db to break it down simply and still nothing. It lets me reorder the rows on the RG and I can see it visually change but when I click on the save button and using the ‘Sync of sorting with DB’ action - it simply doesn’t save anything. I think maybe the plugin is currently broken.

Please see all relevant images showing my current setup:

#1
#1710×778 38.3 KB

#2
#21379×410 16.5 KB

#3
#31025×850 55.7 KB

image
image1057×440 26.8 KB

#4
#41562×270 26.5 KB

#5
#51370×589 29.5 KB

I am pulling my hair out trying to get this to work so any help would be appreciated.

#2

Hi @connorsayers2,

Thank you for reaching out and providing the detailed information along with the screenshots.

Based on your description and the attached images, it appears you are experiencing an issue with the “Drag & Drop to Reorder RG” plugin for Bubble, where the sorting changes are not being saved to the database despite successful reordering and syncing attempts.

Here are some suggestions to troubleshoot and narrow down the issue:

  1. Configuration Verification: Ensure that the “Sort data” field in the plugin settings is correctly mapped to the “Order” field in your database. The “Sort ID” should also match a unique identifier (e.g., “unique id” as configured).
  2. Workflow Setup: Check the “Sync of sorting with DB DraggableRG A” workflow. Confirm that the action is triggered correctly on the “Save” button click and that it updates the database with the new order. The “Only when” condition should be set to “Click” to ensure it executes on-button interaction.
  3. Database Permissions: Verify the data rules for the “TEST” type. Ensure that the “Current User is logged in” rule allows “Modify via API” and “Delete via API” for the “Order” field, as these permissions are necessary for the plugin to update the database.

Feel free to check plugin documentation page for the configuration example.

If the issue remains unresolved after these steps, please provide additional details (e.g., error logs or further configuration screenshots), and I can assist further.

Looking forward to your reply!

Best regards,
Support Team
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#3

Hi @connorsayers2,

Just checking in to see if the steps we shared helped resolve the issue with saving the reordered list.

Let us know if you’re still experiencing problems or need further assistance.

Best regards,
Support Team
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