Services Plugins FAQs

Restaurant not able to access their setting or use any options after logging into their portal

Help Needed
#1

Restaurant is not able to use any sidebar tabs. I have tried to create different restaurants but all have the same issue. At the backend, everything seems to be working. Admin is able to access everything for the restaurant but after logging in as a restaurant, I am not able to use any side tabs. Please refer to the gif. Any help would be appreciated.
Thanks!

restaurant9

#2

Hello, @rushilp2311
Thanks for reaching out.

I suppose that you already posted your issue in this Bubble Forum Thread: Restaurant not able to access their setting or use any options after logging into their portal - Need help - Bubble Forum

We have tested the ability to use all options from the side menu and everything is working properly.
Thus, please provide us the screenshots\screencast of your debugger and browser console. It will help us to investigate the issue :pray:

Also, please check the privacy settings as well.

Best regards,

#3

Hi @rushilp2311 how are you?
I have the same issue as you, please could you tell me if you were able to solve it?
Thanks so much :smiley:

#4

Hello, @Harold

For this case, we advised the next steps, besides the settings:

  • Check your privacy settings ( within the Data Tab);
  • Additionally, please check the user type conditions, probably you are giving access to that sidebar menu only to some user types which doesn’t include a restaurant, or the restaurant user type is misspelled there.

Also, I will check your reply in another thread on the Forum and will revert with an update ASAP.

Best regards,