Saving Image URL with Image Compressor and Uploader Plugin

[elena1]

Dear Support Team,

I’m encountering an issue with the Image Compressor and Uploader plugin in Bubble, and I would greatly appreciate your assistance.

**Problem.**I’m unable to save the URL of my image stored in Bubble when using this plugin.

What works:

1. Image compression works successfully.
2. Saving to Bubble storage and database functions properly.
3. I can obtain and display the compressed image URL in an Input field.

Comparison. This URL-saving feature works when I use the PictureUploader plugin.

Specific Issue. Despite being able to compress, store, and display the image, I cannot save its Bubble-stored URL.

Request. Could you please provide guidance on how to save the Bubble-stored image URL after successful upload and compression using the Image Compressor and Uploader plugin?

Thank you for your time and support.

Best regards,
Elena

[dorel]

Hi @elena1,

I’ve sent you an email in response to your message! Let’s keep our communication there to avoid any confusion

To provide more information, when you save the File URL in the database, the plugin hasn’t finished uploading the image yet. Please ensure that you use the “Image uploaded” or “Done multiple uploads” events that trigger when the files are uploaded correctly. You can add a “Create a new thing” action inside this element!

Best regards

[elena1]

It works!
Perhaps it is something you may add on a tutorial.
Thank you, Dorel

[elena1]

Hi Dorel,

Quick question: Our image compression works fine on desktop (converting to WebP), but on mobile, it’s compressing to PNG instead of WebP. Any ideas why this might be happening or how to fix it?

Thanks!

[dorel]

Hi @elena1,

Thanks a lot for your feedback and my apologies for the delayed reply over the weekend

We’ve added this setup to the demo page of the plugin. However, I’ll look into adding a more comprehensive How to Set Up section. If you encounter any such behaviors or need assistance with our plugins, feel free to reach out to us here on the forum or via email at support@zeroqode.com. It’s always our pleasure to assist

As for the behavior with converting formats on iOS devices, I’ll check with the developers and provide you with more accurate information as soon as possible!

Best regards

[dorel]

Hi @elena1,

I wanted to inform you that we’ve updated our plugin documentation with more detailed instructions on how to set up the plugin. Please tell me what you think about it

Regarding the conversion to WEBP on iOS devices, the developers have investigated this behavior and concluded that iOS doesn’t allow client-side conversion to WEBP images. As a result, the images are converted to PNG as a fallback when uploading from iOS devices. Additionally, the conversion to WEBP on Safari, macOS was also not possible due to the browser limitation! Tested on Chrome, Brave and Firefox browser on MacOS and the conversion of any images was possible to WEBP.

We’ll add these details to the documentation as soon as possible!

Apologies for any inconvenience caused by this

Best regards