Hello, @ezeefeem
Thanks for your question.
I’m afraid that we don’t have such documentation for the reason, that this option is not covered by the default template’s functionalities. However, due to the fact that all our templates are fully customizable, you can create almost everything.
The reproduced issue can be affected by the method of uploading and displaying the video in your application.
In order to investigate it, can you please provide us more details on this matter?
In case you are trying to display the link, stored in the AWS bucket, you can use this plugin instead of video element:
Apologies for this, but these visual elements do not have the documented description as we presume their usage is clear and understandable.
You can easily customize these elements here:
Still, if you find any difficulty in working with them - please let us know. We will provide you additional info.
You can create this access by yourself through conditions, like “this field is visible only for…”.
In case I can help you with some additional information, please let me know.
Best regards,