Services Plugins FAQs

Smarty Address Validation Plugin

Plugins
#1

Hello!

I’m in the final stages of my app’s development and for months, I’ve been looking for a way to auto complete addresses and validate them in a repeating group that is custom to my app. Smarty seemed to be the perfect solution, but I cant get it to work. I reviewed the documentation and broke down the demo app to compare with no luck. Also noticed that the demo app doesn’t work either.

In checking my Smarty dashboard, this plug in doesn’t seem to successfully send the API request.

Am I missing something or is this plugin not ready for use? I also paid $50 for this plugin…

Andy

#2

Hi @andy3 ,

Thank you for reaching out, and we really appreciate your patience — especially as you’re nearing the final stages of your app’s development.

We’ve taken a closer look and were able to confirm a small issue affecting the Smarty plugin’s request handling. We’ve already escalated all the relevant details to our development team, and they’re actively investigating the root cause.

We’ll keep you updated as soon as we have progress or a fix ready.

Thanks again for bringing this to our attention, and we appreciate your support and understanding. :sunflower:

Best regards,
Support Team
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#3

Hi @andy3 ,

Thanks for your patience! :pray:

It looks like the issue with the demo app not working was related to an API problem on our end with the Smarty account, which has since been addressed. That’s why you were unable to see the plugin working in the demo.

To better assist you with your specific setup, could you please share additional details about how you’ve implemented the plugin in your app? Specifically:

  • Your workflow setup
  • Any error messages you might be receiving
  • How you’ve configured the plugin in your repeating group

Once we have a bit more information, we can investigate further and help get everything working for you.

Looking forward to hearing from you! :sunflower:

Best regards,
Support Team
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#4

Hi @andy3 :wave:

Just wanted to follow up and see if you had a chance to gather any additional details about your setup with the Smarty plugin. We’d love to help you get everything working smoothly, and any screenshots or info about your workflows and configuration would be super helpful for troubleshooting.

Looking forward to your reply. :sunflower:

Best regards,
Support Team
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