Hi, I’m using the BnB template in test and trying to make a reservation. When the “Charge the current user” step in the workflow executes, I get this error. Does anybody know what this means? See below, my stripe config seems to be in good shape. Thanks!
Hi @chris6,
Thanks for reaching out and sorry for the experience you faced.
This error points to the app fee and the calculations that are made, have you done any changes in the workflow for the Book now button? I’ve also tested the template live demo page and everything seems to be working without this error popping up.
Please compare your workflow “Charge the current user” with the screenshots below:
Also please share with us, screenshots or screencasts of your setup - workflows, platform fee value in case you’ve changed it (for the screencast recording, let me please suggest using the Loom tool).
This will allow us to identify any possible cause much faster.
Looking forward to your reply.
Best regards,