Services Plugins FAQs

Template - Problem of page height with URL Router for Nav

Plugins
#1

Hi,

I’m customizing one of your template avec I’m facing a responsive issue :

I have a serie of steps (it’s a form), and I designed them vertically so that when one step is visible all the others collapse and I see only one on the screen. This techniques worked for me on other apps, but here it display the right step but the page height doesn’t reduce and is still very long (12000…). After doing some resarch the only way to fix this, is to remove the router from the page, even though it’s a big problem for me as the router allows the user to go from one step to the other.

Is it a know bug ? Is there any way to allow my page to adapt it’s size ?

#2

Any recomandation on this thing @alexandru ? I think I could solve the problem by putting all the groups on the top of each other but as I have more than 40 steps, I’d prefer to find a solution ?

#3

Hi @alexandre.boulme, thanks for reaching out.

Allow me to reply on behalf of my colleague. Unfortunately, so far we didn’t meet such an issue related to this plugin.

To be able to help you, will it be convenient for you to add our support@zeroqode.com as a collaborator of your app, and indicate where is the issue is located (page, place, etc.)?
Enter your Bubble editor page -> Settings -> “Collaboration” tab -> Invite a user (email).
(Note: you can add our support account to the collaborators list even if your app is on a Hobby plan.)

That will allow us to check the settings and plugin functionality within your particular case. In case it will be successful, we will be able to provide solutions for the issue mentioned above.

Looking forward to your reply.

Regards,

#4

Hi @Serg,

Thanks for your answer, I just added your account to my app “Paris-and-co-intranet”, the issue is located on the page “onboarding”.

Basically the problem is that in preview mode, the page doesn’t collapse to have the size of the visible content and keeps an height of 12000. I tried to delete the router on the page and the bug disapeared, that’s why I think the bug is caused by the plugin.

#5

Dear @alexandre.boulme, thanks for your patience.

We’ve checked the issue within your template and found that it is not related to a particular plugin (nor URL Router).

It is related to the moment that the plugin element, being placed on the app page, doesn’t have proper nesting/positioning within the Element tree, and is not bound to any element (so by Bubble logic it could be anywhere on the page).

To solve the issue, we’ve placed all plugin elements into a hidden popup: https://prnt.sc/10c54r1 this way making them not related to the visual part of the page build.

Thank you and have a nice day!

Regards,

#6

Alright, it works fine now thank you @serg ! Sorry I didn’t found the issue myself ! :confused:

2 Likes
#7

@alexandre.boulme, you’re welcome!

If you like our plugin, could you please rate it by going to the Plugins tab in Bubble editor?
You can find the plugin by name and give it as many stars as it deserves :smiley:

The more feedback we get, the more motivated to build great plugins.

Thanks! :pray: