Services Plugins FAQs

The service QuickBooks just returned an error 403

Plugins
#1

I;m using the paid QuickBooks Plugin – not accounting. the login seems to work, company selection works, and I get a realmId on my page, but as soon as QB login completes the page reloads and I get an error popup. I’m using the signup/login with social network on a workflow when my connect to QB button is pressed. Any suggestions?

x15:6 Element Button  - The service QuickBooks just returned an error (HTTP 403). Please contact the plugin author directly for feedback. Raw error:


 
Object
code: "1645994017032x962144526873977000"
element_instance: e {element: t.exports, mode: 'run', status: 55, _parent: e, children: Array(0), …}
event: t.exports {json: e, E: {…}, _field_names: {…}, get_static_property_run_cache_1_param: ƒ}
log: Array(2)
0: "resuming workflow at action cmmUv0 OAuthLogin"
1: "about to resume OAuthLogin cmmUv0"
#2

Hello, @ivanbohannon
Thanks for reaching out.

As I can see from the error code, the issue is related to the Workflow for the Login Button. Thus, in order to investigate it and provide you solution for fixing it, share the next information:

  • Screenshots of your current settings for the button;
  • Let me know if you set the Authorization key into the plugin’s settings in your app;
  • Also, please specify if you have configured Refreshing Token, as demonstrated within our documentation:
    image
    image
    image857×255 28.3 KB

    image

Looking to hearing from you soon.
Best regards,

#4

Thank you for your fast reply. I don’t see any of those options on the quickbooks accounting plugin. Do I need to purchase another plugin?

image
image715×571 16.5 KB

also ,for docs when I try to visit this link for documentation as noted from the plugin page, I get a 404.

https://docs.zeroqode.com/plugins/quickbooks-accounting

#5

Hello, @ivanbohannon

I’m sorry for misleading you, but you mentioned another plugin from the beginning. Thus, my reply was referred to another plugin.

Here you can find documentation for this plugin: QuickBooks Accounting Sandbox/Production Plugin - Zeroqode Documentation

Please check it and compare it with the settings, you’ve created within your application.

Also, can you please record a video, where you reproduce the error, mentioned above? It will help me to investigate your issue :pray:

Best regards,