Services Plugins FAQs

TheCountable plugin not working for RT Input

Hi,

Today, I installed “The Countable” plugin and assigned the Rich Text Input element ID as the target ID. But it’s not working. I observed errors in the console log.

Please help.

Thank you

Hello @gowthamsenmca,

We appreciate your message and for choosing to use the Countable Plugin.

The answer to your inquiry can be found in the error message. The plugin is designed to work exclusively with Input or MultilineInput elements and will not function with other elements, such as the Rich Text Input element.

For more details about the plugin, we recommend checking the supporting documentation and the demo editor page.

If you have any other product-related questions or need further assistance, don’t hesitate to reach out to me.

Best regards, :slight_smile:

Thank you Igor for the update. That makes it clear.

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