Services Plugins FAQs

Time Slots - Error "to" greater than "from"

Hi there,

Looks like I am receiving this error on my plugin.

I have a separate element for each day. Every day works normally except for Thursdays. It was working before until now it gives me the following error.

I have tried deleting and redoing the elements and that hasn’t fixed the problem.

However, when I change the week to the week before, it works again. Interestingly, it doesn’t work when I go to the next week, just the previous week. And after it starts to work, it works for every week.

Hi @winatjana,

Thank you for reaching out to us!

Could you please send us a screen recording (using a tool like Loom.com) that shows the Thursday plugin element using Bubble’s inspect tool, along with a quick overview of your application and use case? This will help us understand the issue better!

We look forward to hearing back from you and resolving this together :pray:

Best regards :sunflower:

Hi @dorel, thank you for your help!

Here is the loom video: Loom Message - 22 August 2024 | Loom

I explained the layout of the plugins in the video. But this is pulling open slots from a team calendar, of multiple users. It shows when each person that is selected is free during the week for any given duration

Hi @winatjana,

Thanks so much for the recording :pray: I’ve reviewed it, and while everything appears to be set up correctly, it’s not working as expected. Could you please provide access to your Bubble editor so I can take a closer look and try to replicate the issue?

To add our Support Team as a collaborator, please follow these steps in the Bubble Editor:
Settings > Collaboration > Add email support@zeroqode.com.

Please note that you may receive a warning message regarding the plan, but since Zeroqode is on an Agency plan, you can easily add us as collaborators.

Please provide in the email any login credentials for a user and the Bubble Editor URL. If you’d prefer not to these details in this public thread, feel free to reach out via email at support@zeroqode.com with a link to this thread :hugs:

I’ll do my best to get to the bottom of this!

Best regards :hibiscus:

Great, just sent it over. Look forward to hearing from you thank you!

Hi @winatjana,

Thanks so much :pray: I will respond with more information to the email you have sent us!

Best regards :sunflower: