Services Plugins FAQs

Timer Stopwatch Keeps stopping

The timer plugin keeps freezing randomly and just stopping when using a backend workflow to update the record. Example Below.

Example:

Evaluation has been started on staff
Timer begins (Every 60 seconds, a backend workflow is set to update the record)
Once the workflow begins, the timer freezes for some reason.
Once the workflow is concluded, the timer adds the time instead of updating with the new database time.

Two Issues:
Adding time to the timer
Freezing during backend workflows.

Hi @josh3, thanks for your message.

In addition to provided details, please share a screencast (I suggest using the Loom tool) with the described workflows and relevant settings. It will allow to better understand the case.

Looking forward to your reply.
Regards,