Services Plugins FAQs

Toast UI Image Editor Base64 Missing

Help Needed
#1

Hello,

I’m using the TUI Custom Image Editor in my Bubble app and have encountered an issue that I can’t resolve. Here’s the flow:

I send an image to the plugin using the “Load Image” action. The image appears correctly in the TUI Custom Image Editor, but the base64 value is coming through as empty. Because of this, I can’t save the image to Bubble or perform any custom actions with it.

You can find a screenshot of the issue attached below. I would really appreciate your help with this.

Thank you!

image
image1920×1106 70.6 KB

#2

Hello @batuhanmerguz,

Thank you for providing the details, and sorry for the delayed reply over the weekend.

The base64 state remains empty after the “Load Image” action because it is populated only after triggering the “Download” action (with “Download Image” set to publish in base64 format via element properties). This generates the edited image as base64 for saving or further actions.

To resolve:

  1. After loading the image and any edits, run the “Download” action.
  2. Use the triggered “Base64 ready” event to access the “Image base64” state.
  3. Then, use the “Upload to File Manager” action to save to Bubble (base64 parameter optional; it will use the current editor image if not specified).

If this doesn’t resolve it, please share your workflow setup for further review.

Best regards,
Support Team
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#3

Hello @batuhanmerguz,

Just checking in to see if you had a chance to try the suggested steps regarding the base64 image workflow.
If you’re still facing issues, feel free to share your setup and we’ll be happy to take a closer look.

Best regards,
Support Team
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