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Trouble with Apple Store submission


#1

Hello, I’m trying to get a application aproved for the Apple Store, but it keeps failing approval supposedly for having code running in the background.
Anyone having some kind of issue like this one?

Thanks and best regards


#2

Hello, @tiago.sobral

Sorry for late response, could you please provide more details on the issue encountered. What Apple wrote in decline message? Thanks.


#3

Hell Dumitru, first of all, thanks for the help. And I’m also sorry for the late response, meanwhile this project “froze” for some time.
The trouble is the following: Apple Store always reject submission allegedly for not meeting standards of functionality. But in the last submission they pointed another issue, this was the last rejection message:
" Guideline 2.5.2 - Performance - Software Requirements

During review, your app installed or launched executable code, which is not permitted on the App Store.

Please note that while educational apps designed to teach, develop, or allow students to test executable code may, in limited circumstances, download code, such code may not be used for other purposes and such apps must make the source code completely viewable and editable by the user.

The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

Next Steps

  • Review the Software Requirements section of the App Store Review Guidelines.
  • Ensure your app is compliant with all sections of the App Store Review Guidelines and the Terms & Conditions of the Apple Developer Program.
  • Once your app is fully compliant, resubmit your app for review.

Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination."

Another observation, my college opening the project on X-Code, got a warning message about the WebView being deprecated. We couldn’t validate this issue.
Thanks a lot for the help!


#4

Hi there! @tiago.sobral

Thanks for info, however this seems like a general guideline they’re using as right now, it’s kinda vague what it needs to be done.
Have you added additional libraries or connected some other API in the app? Maybe removing some of the libraries which do no comply with their guidelines will narrow down the issue.
Please do try it out, and provide more details regarding what have you modified within the code so we could help you better.

Best,
Dumitru.


#5

Thanks for the reply, we’ll take attention with this issue, and trying to fix the app.
Best regards.