Services Plugins FAQs

Twilio Plugin for Bubble Errror

Plugins
#1

Just recently we’ve noticed when sending messages containing links Twilio has started adding \n before the URL making the URL unusable and confusing recipients with how it displays in messages. My Twilio console shows we are receiving Error - 12300 (Invalid Content-Type: application/json supplied) when sending messages containing a link.

Error Description

Twilio is unable to process the Content-Type of the provided URL. Please see Twilio’s documentation on accepted content types for more information on valid Content-Types.

Is this something you can look into please?

Thanks.

#2

Hello @bailey, thank you for your message, and thanks for using our plugin :hugs:

In case you are using the action ‘Twilio - Send Text Message’ (Screenshot-app.slack.com-2021.10.20-16_13_10.png - Nimbus Capture) and you receive the above error. Please make sure to update the plugin to the latest version (2.7.0) and use instead of the action ‘Send SMS’ (Screenshot-app.slack.com-2021.10.20-16_13_10.png - Nimbus Capture).

Let me know if that worked for you, or if there is anything else we can assist you with.

#3

Hi Greg, yes I was using the Twilio action. I’ve updated it to the new action and that fixed the problem. Also, when you update next can you include errors in the API response?

1 Like
#4

Hey @bailey,

Happy that the newest element solved the issue on your side :pray:t3:
I will leave a note for our Developers team regarding your request. We will check the feasibility of this update and will make sure to add it with future updates.

Thank you for your understanding.
Have a good rest of the day!