Services Plugins FAQs

Twilio WhatsApp Plugin error

Hi,

I installed the Twilio Whatsapp Plugin to my bubble application, read and followed the documentation on how to set it up but somehow it doesn’t work when I want to send out a test message.

When trying to run the workflow, I always get this error:

Can somebody help to make this plugin work? Thanks a lot!

Hi @nicolasmoser1997, thanks for your message.

The error code (HTTP 401) notifies that the used API key is not valid.

Please be sure to fulfill the required prerequisites for plugin setup.

Also, please see the plugin Demo editor page for a workable setup example: Zeroqode-demo-18 | Bubble Editor

Hope the provided advice will help. In case the issues will persist, please let me know and share additional details (screencast of screenshots of the use case and setup).

Regards,

Hi!

I’m having an issue that when I test, the messages come through as SMS and not through WhatsApp. Please help!

Niki

Hi @nikisahabandu, thanks for reaching out, and sorry for the delayed reply.

Please let me know if you’ve set up all required settings by following the supporting documentation Twillio API for Whatsapp Plugin as by your message seems that something has been omitted.

In case the issue persists, please let me know and share a screencast (I suggest using the Loom tool) with settings and related workflows.

Looking forward to your reply.

Regards,