Hello,
As a lifetime subscriber, I have 20% off on template purchasing.
If I buy one of the Standard templates now then I need to upgrade to the Developer version a few weeks from now. Will I still get the 20 % discount on the rest of the payment after subtracting for the initial purchase ?
Thanks,
-Namong
Hi @namong42017, thanks for reaching out.
Kindly note that the 20% off is related only to the standard license price. On developer license purchase, the amount paid will exclude only the discounted price of the template.
Please let me know if I can help with anything else related to our templates 
Regards,
Thanks for your quick response, Serg.
Currently, my Bubble and Zeroqode accounts both using the same email address. Will my purchased template work with a newly created Bubble account using a different email address?
-Namong
Hi @namong42017, sorry for the delayed reply (due to the weekend).
Just to be sure that I understood right your question:
In case you are asking about the possibility to add one more email to collaboration within your template for teamwork - yes this is possible. See more details here: https://manual.bubble.io/core-resources/application-settings/collaboration
In case you are asking about the possibility to transfer the template ownership rights to another account, please note that any transfer of this kind should be coordinated with the Bubble team.
See more details here: Transfer app ownership - Question - Bubble Forum
Hope it helps. Please let me know if I can help with anything else related to our templates.
Regards,
Hi Serg,
Sorry for not being clear on my question. Let start where I first met Bubble:
I created an account with Bubble for testing purpose using the email “test@email.com”. This is my playground for all kind of apps so it is not clean.
During this time, I became a paid Zeroqode member using the same above email (test@email.com). I also tried one free Zeroqode template.
Recently, I have created a new Bubble account with a different email address “live@email.com”. This will be use to launch my real application so I want it to be clean and independent from the other Bubble account.
My question is: will there be any issue to use a purchased template from the above Zeroqode account with my newly created Bubble account?
Thank you and let me know if there is any questions.
-Namong
Hi @namong42017, thanks for the provided details.
Kindly note that Zeroqode account and Bubble.io accounts are not connected between them.
Please specify on each of the Bubble.io accounts the template has been purchased and what do you mean by “use” (customization works or using as a customer).
Looking forward to your reply.
Regards,
Great! Somehow I thought Bubble and Zeroqode connected to each other.
By “use”, I meant to buy a template and using it in my Bubble account.
Anyway, thanks for all the information and I will get one of your template today or tomorrow.
-Namong
Hi @namong42017, thanks for your reply.
As the “live@email.com” Bubble account will be used for launching real applications, please be sure to log in it before the template purchase.
In case you will purchase the template standard license, please indicate the 20% discount code in Coupon code field.
Also, before buying a template, I would recommend getting a full overview of its capacities, by following these steps:
Hope it helps. In case there is anything else that I can help about out templates, drop a message here 
Regards,
Thanks, Serg.
I just bought one of your $249 template, with a 20% discount code it came down to $199.2 when checking out. Then I received an invoice from Bubble ( not from Zeroqode) for the full $249. Is it normal?
-Namong
Hi @namong42017,
No, normally it should keep the discounted price in the invoice. As all the Template and Plugin sales go through the Bubble marketplace, please contact the Bubble team for support and solution of your case.
Hope it helps.
Regards,
Hi Serg,
Bubble support team sent me back to you - the Zeroqode guys (see following email). I think it best to follow their advise by getting the refund first.
Hello,
Thank you for your email, and I’m sorry to hear you are facing issues with your billing! In this situation, I may suggest reaching out to Zeroqode for further insight on why this discount may not have been properly applied. What our team can do here is go ahead and offer a refund for the template so that you are able to repurchase with the discount. I can proceed to do this with your confirmation.
Thank you for your understanding, and we look forward to hearing from you soon!
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Hi @namong42017, thanks for the provided details.
Yes, in this case, you can pass again all template purchasing process, and be sure that everything was done right.
See if the template price will change accordingly after the 20% Coupon code insert, and press the “Buy now” button.
Please let me knon if the purchase has been done properly or any other help is required .
Regards
Got it, Serg. As soon as the refund is clear I will do that.
-Namong