Services Plugins FAQs

Uplance - Strip Refund

Hi - I tried testing the “Refund” button in Admin and it seems to have worked.
However after doing so, there is no indication that it was refunded. If you click again, you get a 400 error from striped (“already refunded error”).

Is it possible to fetch include or somehow indicate the amount has been refunded?
Thanks!

Hi @gtalarico, thanks for your message.

Allow me to check internally this moment and come with a reply asap.
Regards,

Hi @gtalarico, thanks for your patience.

This is the default template functionality, that can be adjusted by the user after template purchase, as per certain project requirements (any workflow or design element can be customized).

Yes, it is possible, for example, (just as a suggestion) you can add a condition on the “Refund” button, like:

“This button is not visible” when “Stripe CUSTOM API Refund” is yes

Hope it helps.
Regards,