Services Plugins FAQs

Uploadcare more than 50mb is crashing

Plugins
#1

Hey!

A new bug spotted: if you upload 50mb or more worth of files to the uploader, it produces a few console errors and then runs into an “unexpected bug”.

You can reproduce this issue by uploading more than 50mb of multiple files to the uploader. Check console log in dev tools as well and you’ll face some console errors.

image
image483×914 29.4 KB

image
image452×936 26 KB

image
image459×922 23.6 KB

Hoping to get this fixed this week if possible!

Thanks as always guys and gals.
Max.

#2

Hi @maxlouiscreative, thanks for reaching out.
Allow us to analyze it and check on our side for a solution.
We will come back in due course.

Thank you and have a nice day!

Regards,

#3

Hi @maxlouiscreative, thanks for reaching out.

We’ve checked the plugin functionality on our end, and it works well (no error on the 50MB and up files upload).

Allow me to recommend you to check your Uploadcare subscription settings - https://uploadcare.com/pricing/, because there are certain limitations, in dependence to the selected pricing plan, that might causing your error.

image
image2419×468 29.6 KB

In case the issue will persist, please attach all the necessary info like:

  • app settings screenshots (including console and debugger tab);
  • the preconditions (related element settings and workflow), for reproducing this issue;
  • Loom video record of reproducing your issue + how and when you receive an error, etc.

This information will help us to investigate and resolve your case.

Thank you for understanding!

Regards,

#4

Hey!

Ok after more investigation into this I’m really unsure what is happening at this point. Here’s a page you can see our tests on https://app.oleso.co/version-test/test-content?debug_mode=true

If you upload more than 1 file, then check the console on your browser, you’ll see all links for some reason is showing https:// https:// twice.

We’re getting all sorts of weird console errors for each file uploaded. When we uploaded around 30 files we got 59 errors:

image
image494×972 31.9 KB

Take a look and see what you think! Thanks!

EDIT: we are receiving the files in our Uploadcare dashboard successfully even with these errors.

#5

Hi @maxlouiscreative, thanks for the provided link.
We were unable to reproduce the above-mentioned errors on it.

To be able to help you, please provide more details, like:

  • app settings screenshots ;
  • the preconditions (related element settings and workflow), for reproducing this issue;
  • Loom video record of reproducing your issue + how and when you receive an error, etc.

This information will help us to investigate and resolve your case.

Thank you for understanding.

Regards,

#6

Looks like this has now been resolved! Thanks for the quick responses anyway! No bug to report.

1 Like
#7

Dear @maxlouiscreative, you’re welcome, and thanks for letting us know that issue has been solved.

If you like our plugin you can rate it by going to the Plugins tab in Bubble editor. Find the plugin by name and it gives it as many stars as it deserves :slightly_smiling_face:

The more feedback we get, the more motivated we are to make things better in Bubble. Take care!

Regards,

1 Like