Services Plugins FAQs

Uploadcare Plugin doesn't return video URL

Hi,

I’ve just installed the Uplaodcare plugin. Unfortunately, it doesn’t seem to return the video URL. No matter which video player I try (even if I just want to populate it into a text field) it does never return the URL or anything.

Screen Shot 2020-07-09 at 19.25.15

I’ve studied the plugin page but can’t see the error.

Thanks!

V

Hi @sirvolki,

Thanks for reaching out. Unfortunately, this issue is not reproducing on our side. The 's Video Url To Play state is best to use to display and play the actual video, like in your screenshot with an HTML element. However, if you want to have the URL of the uploaded file itself, then use this state instead:

image

First, please make sure that plugin is configured properly with its appropriate keys, then follow this instructions and give it a try again. But if you experience the same or any other issue, share more details like screenshots/screencast of your app and workflows, the obtained results, steps to reproduce the issue, console logs in case of errors, what exactly you’re trying to accomplish, browser and OS version. This way, we can get a better troubleshooting and provide a feedback asap.

Hope it helps.

Best,
Alex