The multi-file uploader had been working fine but is now unresponsive on click.
I.e. when a User clicks Browse to open the File picker nothing happens. If a file is dragged into the dropzone then it still functions, but I’m getting no response from the click action.
Any help appreciated!
Ed
I just picked this up from the console - I’m not sure if relevant to the issue?
It’s also asking me for my UploadCare key, but hosting via Bubble so this is blank?
Thanks
2filepond.min.js:9 Uncaught (in promise) TypeError: Cannot read properties of null (reading 'insertBefore')
at L (filepond.min.js:9)
at Object.replaceElement (filepond.min.js:9)
at filepond.min.js:9
at no (filepond.min.js:9)
at Object.e.create (filepond.min.js:9)
at eval (VM1624 Advanced-Multi-Uploader-update--Uploader-.js:138)
Hi @ed11, thanks for your message.
I’m afraid provided details are not enough to identify the possible issue (for example it might be an element overlapped to the dropzone, or any other cause related to plugin element settings).
Please share a screencast or screenshots with details of plugin element setting and use case flow. That will allow us to help you with a solution much faster.
Looking forward to your reply.
Regards,