This plug in is a major part of my app and it was working this morning. Now it has stopped working in both my app and on the Zeroqode plugin demo site. I am hoping this can be addressed quickly.
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I am having the same issue as of today. It looks like the failure is happening here:
POST https://9moyjhx2ce.execute-api.us-east-2.amazonaws.com/HTMLtoPDF → 400 Bad Request
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Hello, same here. Is this resolve?
Same here. Plugin is showing Error when generating a Bubble Page to PDF
With code 400
{
“error”: “InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.”
}
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Hi everyone,
We can confirm that there is an issue currently affecting the Page to PDF converter plugin, causing errors during the conversion process.
I have shared all the console logs and error details with our development team, and they are actively investigating the root cause to get this resolved.
We understand how critical this functionality is for your applications, and we are working to push a fix as quickly as possible. I will update this thread as soon as we have news or a patch ready to deploy.
Thank you for your patience and understanding while we work on this.
Best regards,
Support Team
Browse all Zeroqode Plugins for bubble
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Hi, it’s already 14 hours the issue remains unresolved.
Do you have timeline or providing the fix?
Since this is a core functionality of my my platform - I’m already losing customers because of it.
PLEASE FIX ASAP
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Hi, are there any updates on this issue?
My app is currently practically unusable without the PDF generation feature, since generating PDFs is a core part of the workflow for my users.
I’ve been receiving a lot of complaints from my users since this issue started yesterday, and it is having a serious impact on the operation of my app.
Could you please provide an update on the investigation and, if possible, confirm whether a fix is already being worked on or deployed?
Thank you.
Hi everyone,
We are happy to announce that the issue with the Page to PDF Converter plugin has been fully resolved.
Our development team has deployed a fix following a scheduled server-side security update. Standard PDF generation functionality is back online and working as expected.
If your setup uses the feature to upload the generated PDF back into your Bubble application using a token from the “Get token” action, please perform this quick one-time update:
- Run the “Get token” action in your workflow again (or refresh the stored token if you save it in your database).
- Enter the new token in the settings of your Converter to PDF element.
This update takes just a minute to complete. Standard PDF generation works without this step - updating the token is only required if you upload the generated files directly into your application.
Thank you for your patience and understanding while we resolved this. Please let us know if you run into any further issues.
Best regards,
Support Team
Browse all Zeroqode Plugins for bubble
It didn’t really get resolved. The file is downloadable now, but the document formatting is completely off to what it’s expected to be.
For example: when an image is included, it’s placed completely wrong and dimensions are not kept.
Another example would be: font and text formatting are not what is expected to be. HTML elements are not included.
Everything is off
I can download the pdf now but everything is off
Can’t use it
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Same issue after the fix — PDF generates but layout is completely broken, everything is compressed and distorted.
Hi everyone,
We are aware that users are experiencing formatting and layout regression issues with the Page to PDF Converter plugin following the recent update.
Our development team is already actively working on a fix to restore the original rendering behavior and resolve these display inconsistencies as quickly as possible.
I will follow up in this thread as soon as we have an update or a fix deployed.
Thank you for your patience and understanding.
Best regards,
Support Team
Browse all Zeroqode Plugins for bubble
Do you think this will be fixed by tomorrow (Sunday)?
I’m a little worried because if this is still happening on Monday, it’s going to be a disaster for me with my customers. PDF generation is a really important part of my app, and I’m already getting a lot of complaints because of this issue.
Monday will be a normal workday for my users, so I really need the PDFs to be working properly again by then.
Do you think there’s a good chance this will be fully fixed by tomorrow?
@constantin.raicovici can you please provide timline for the fix? It’s a disaster for my customers already.
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I Agree!
This is a disaster!
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also here
any update?
Just to add here too - the PDFs didn’t generate yesterday but they do today - however the content is distorted. For example, we have some images in our group > PDF but these are now stretching to cover the entire PDF which is rendering it useless. Hoping for an update soon to get it back to normal 
Hi there, same for us, this issue is having a significant impact on our business, as customers can no longer generate their rental contracts. Do you expect to roll back the latest working update or deploy a fix by tomorrow?
Mant thx
Alright guys - I’M OUT!
During the time this is being fixed - I managed to create same PDF export mechanism COMPLETELY ON MY OWN.
Now I have my own conversion solution that I control and run on my own infrastructure. It’s even faster than the one we’re endlessly waiting here to be fixed.
This is unbelievable what happened here. We’re not even getting progress updates or any timelines we can share to our customers.
I know it’s a weekend, but this plugin is being used in ~15 000 bubble apps. NOT EVEN A SINGLE PROGRESS UPDATE was provided over last day OMG.
Thankfully I’m not longer dependent on it.
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Any update the formatting is very broken…