Services Plugins FAQs

Using GMail send message with CC the body is always blank

Hi there.

I am trying to use the Gmail send html message with CC but no matter what I do the body is always blank when the message comes through. I have even tried just not even putting hard coded variations of text in the body message box but it still doesnt work. If I use the send message with CC it works fine. Any ideas?

See screenshot

Hi @stuart,

Thanks for reaching out. I’m afraid currently we are not able to replicate this problem on our side, but could you please share screenshots and/or screencast of your preview and email result as well. Do you encounter any errors or it is just blank? In case of errors, please share your console logs as well so we can have a better investigation, then get back to you asap. :pray:

Best,
Alex

I have switched to using the one without a CC as that is OK for my purpose so maybe close this. If you do want to investigate I would be happy to set it back up and give it a try again.

Hi @stuart,

We managed to fix this issue on our side! Please do upgrade the plugin to the latest version, refresh your app and give it a try again. But please check the workflow action again to set your emails properly.

Thanks!

Thats great news. I will give it a try later.