Services Plugins FAQs

Video Player for YouTube

I just purchased the Video Player plugin and with the very first video I receive this error. Does this puging support YouTube videos?

The plugin Video Player / element New Video Player threw the following error: TypeError: YT.Player is not a constructor
at onYouTubePlayerAPIReady (PLUGIN_Video-Player-initialize–New-Video-Player-.js:474:27)
at Object.instance.data.loadYTplayer (PLUGIN_Video-Player-initialize–New-Video-Player-.js:491:13) (please report this to the plugin author)

1 Like

Hello @peter4

Thanks for reaching out! And sorry for the trouble, but we did not encounter any issue on our side.

Please check out, out demo setup - https://bubble.io/page?type=page&name=new_video_player_demo&id=zeroqode-demo-06&tab=tabs-1
It should be pretty straightforward to follow and create the same setup, which works as you may test it on the Demo Page.

Thanks for understanding :pray:

Regards,
Dumitru

Hi , i hope you are doing great , I’ve purchased this plugin but i have question please :

  • Why the size of the video stretched display " not full normal size " please check the screenshot


BR

Hello, @ciscotreasure
Thanks for reaching out.

We apologies for the inconvenience you have faced with the Video Player Plugin. We will fix this issue asap and notify you at once.

BR,

1 Like

Hello, dear @ciscotreasure

By this message, I would like to inform you that we have fixed the video issue in our Video Player plugin. Thank you so much for your patience and understanding.

We are sorry for this invonvenience.
BR,

1 Like

Dear @ciscotreasure,

If you like our plugin, could you please rate it by going to Plugins tab in Bubble editor? You can find the plugin by name and give it as many stars as it deserves :smiley:
The more feedback we get, the more motivated to build great plugins :smiley:

Thanks! :pray:

1 Like

Hi , i am testing the video player plugin in different scenarios for my project , I’ve noticed something when i tried to use it with custom state ,for example i open a pop up then add multiple links " The same logic as the plugin demo " after that i close the pop up and open new pop up in the same page and added new links … what happened is the videos from the FIRST popup “Thumps” display in the SECOND popup ( even if the links different in the database "

  • Note : I’ve tried the same scenario with simple video element available in bubble and it works fine ,but in this plugin it show some issues , can you please give it a try and check
    Thanks in advance
    BR

Hello, @ciscotreasure
Thanks for your question.

Unfortunately, we can not reproduce or investigate this issue without more info. Can you please describe your case in more detail? Please attach all the necessary info like:

  • Screenshots with the settings of all elements;

  • Loom video record of reproducing your issue + how and when you receive an error;

  • Used Custom states.

BR,

I have the same issue with NewVideoPlayer as peter4 faced.
It occasionally works, but usually does not work and throw the error below. My devices are iPhone/Safari, Android/Chrome and Mac/Chrome and the issue happens on every device.
(30%: Successfully Plays the video. 70%: Fails to Play the Video and throw the error below)

I am setting a Youtube uri up with Dynamic Link. It looks like coming from the connection issue between Youtube and this plugin rather than users’ setting.


The plugin Video Player / element New Video Player threw the following error: TypeError: YT.Player is not a constructor
at onYouTubePlayerAPIReady (PLUGIN_1501139177102x962103902963236900/Video-Player-initialize–New-Video-Player-.js:502:27)
at Object.instance.data.loadYTplayer (PLUGIN_1501139177102x962103902963236900/Video-Player-initialize–New-Video-Player-.js:524:13) (please report this to the plugin author)

Hello @yusuken1.mac

Thank you for reaching out.

The issue does not seem to reproduce on our side, therefore for us to reproduce your issue, I would like to kindly ask you to show us your settings of the “video player element”, and please share how you configured the workflows. Also, if you can send us any valuable information (screenshots, videos showing when you are getting the error) these will help us to reproduce your issue on our side and would be a great help for us to investigate your issue further.

Additionally, please make sure that your set up is similar to our demo: zeroqode-demo-06 | Bubble Editor

Looking forward to your reply.