Services Plugins FAQs

Walkthrough Plugin Errors

oops, sorry Phil, i was sure I replied, we have fixed the issue same day you posted about the RG, please upgrade the plugin
thanks!

Looks like it works, thanks!

One more little thing. I’ve noticed that you don’t highly only the element but you actually highlight some space around the element. Sometimes this is confusing because there are other elements close to the element I’m trying to highlight. For example, below, I’m only highlighting the ‘Supplies’ text element:

08%20PM

I wonder if you could decrease the highlight area a little bit, if not down to the actual dimensions of the element, at least closer to it?

Hi Phil,
the plugin already has a setting for that
image

Ah, that’s beautiful :slight_smile:

The Opacity feature doesn’t seem to work:

https://app.students-helping-students.org/version-test/walkthrough?debug_mode=true

Bumpidy bump bump :slight_smile:

Bump bump bump bump.

Hi Phil @philnauta
sorry for the delay
we have just fixed this

Hi @levon - I’ve purchased the “Tour” plugin but am getting this error (using the latest version):

The plugin Walkthrough & Onboarding Tour / action Start Tour a Tour threw the following error: Cannot read property ‘_options’ of null

Please help - thanks!

Looking in the debug mode, I got this error:

The plugin Walkthrough & Onboarding Tour / action Start Tour a Tour threw the following error: TypeError: Cannot read property ‘_options’ of null
at eval (eval at b.create_code (https://dhtiece9044ep.cloudfront.net/package/run_js/e559e68f75f454388e6e8ef1892181bc9364fdcf9b3e83aeb36e2e6153654b6a/xfalse/x5:17:1069886), :3:23)
at https://dhtiece9044ep.cloudfront.net/package/run_debug_js/1a2b41fa598ed1eebc323b4f192d950d0c615e8742cf5c54595be97fea5e8abb/xfalse/x5:15:1919615 (please report this to the plugin author)

Hi there @jordan.

Have you checked the demo setup: https://plugindemos-zeroqode.bubbleapps.io/tour?debug_mode=true
Also the editor: https://bubble.is/page?type=page&name=tour&id=plugindemos-zeroqode&tab=tabs-1 how it should work.
Try replicate it and test it out.

Regards,
Dumitru.

@jordan we have pushed an update, please upgrade the plugin and retry.
Thanks!

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@Dumitru @levon seems to work now, thanks!

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