Services Plugins FAQs

Wasabi bubble plugin error

Hi All,

I’m getting an error using the wasabi s3 plugin on bubble. I’ve tried quite a bit of troubleshooting but can’t seem to get rid of the error.

The error is “generate_previews is not defined” and appears as soon as the element is loaded on the page. I get an error for each wasabi s3 element I have on that page.

I’ve tried changing the generate previews setting in the plugin from Yes to No but the error still appears.

Any advice?

Thanks,
F

Hello @fred,

Thanks for getting in touch with us!

We want to assure you that we’re fully aware of the error code that has been appearing, and our development team is actively working on an update for the plugin. Rest assured, we will notify you as soon as the update becomes available.

It’s important to note that this error does not impact the functionality of the plugin, so you can continue using it without any concerns. :pray:

If you have any further questions, concerns, or encounter any issues related to our plugins, please don’t hesitate to reach out to us here on the forum or directly via email at support@zeroqode.com.

Wishing you a fantastic Friday ahead! :hugs: :star2:

Hi @fred,

We’ve recently released a new update addressing the “generate_preview” error. To benefit from this update, please make sure to update the plugin to the latest version. You can do this by going to the plugin tab in your Bubble editor, selecting the relevant plugin, and choosing the latest version from the dropdown.

Once you’ve updated the plugin, we’d greatly appreciate it if you could provide us with feedback on whether the issue has been resolved.

Wishing you a fantastic day! :star2:

Hi @dorel

Thanks for the responses, very much appreciated.

I checked the version this morning and it’s 1.97.0 and I’m still seeing the error in the dev tools console.

This is the latest version I can select from the plugin page, should the fix be in this version?

Thanks,
Fred

Hello @fred,

I apologize for any inconvenience you’ve experienced.

It appears that the error you reported persists despite the recent plugin update. I will discuss it again with our developer to investigate further.

To help us resolve this problem more effectively, could you please provide us with the settings and actions associated with the Wasabi element that is generating this error? This additional information will be valuable in diagnosing and addressing the issue.

Have a great Friday :hugs:

Hi @fred,

Please accept my apologies!

We have released a new update - version 1.98.0 - that is supposed to fix these “generate_preview” errors. Could you please update the plugin again and give it one more try?

Thank you for the understanding :pray:

Wishing you a fantastic Monday :hugs: