Services Plugins FAQs

Won't Save - Loom like Screen and Video Recorder

Hello,

I LOVE the idea of this plugin but am having an issue saving. The demo environment you setup seems to auto-save, but that’s not happening in mine.

Here I start the screen share:

And start Record:

And finally stop:

Nothing saves. Not when I save to Bubble (public or private) or to my local computer. Any idea on what’s up?

Thank you!

Hi @cbray ,

Thanks for reaching out, and I’m glad to hear you’re excited about the plugin!

Here are a few things to check that might help resolve the issue:

1. Ensure Proper Permissions

  • Sometimes, saving to the local computer or device requires specific browser permissions (like screen recording or file access). Make sure your browser has granted the necessary permissions for recording and saving files.
  • Check for any permission-related errors in the browser’s Console tab (accessible through Developer Tools).

2. Test in Incognito or Another Browser

  • If you’re encountering issues in your current browser, try running your app in Incognito mode or on a different browser to eliminate any potential caching or extension-related issues.

I hope these suggestions help resolve the issue! If you’re still facing difficulties, feel free to provide more details or any specific error messages you’re seeing, and I’d be happy to assist further.

Best regards,
Support Team
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