Services Plugins FAQs

XLSX issues output corrupted?

Hi,

I’m having some issues with the XLSX / CSV generator.

The output either comes with a double header and then skips the first record in the table, or it places the second item in the table a few columns to the right.

Here are some screenshots.



Or with captions on:

Scherm­afbeelding 2025-04-30 om 20.38.13

Browser = Safari (latest)

Now that I look at it, seems like the hidden header in records as of 2 may be breaking things - nevertheless having the header within the table is the best way to get the table responsive…
Any work around?

Hi @root ,

Thanks for reaching out! :pray:

It looks like the issue could be related to hidden headers in your records or how the data is being processed during export.

Here are a few steps to resolve it:

  1. Check RG Data Source: Make sure no hidden elements (like headers) are included in the exported data. The plugin might mistakenly interpret the first row of data as a header, causing duplication.

  2. Disable ‘Enable Captions’: Since you’re manually specifying the headers in the plugin settings, try turning off the “Enable Captions” option to avoid the double header problem.

  3. Test Without Hidden Data: As a test, try exporting without any hidden headers in the records to see if they’re causing the issue. This will help isolate the root cause.

Looking forward to your reply. :sunflower:

Regards,
Support Team
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