ZeroQode convert to pdf plugin (bubble io)

[amitshemla]

Hi Guys

I am working with PDF Convertor plugin for many years

I wanted to know if you can spot my issue
Some of the users (very few!!) are getting this error when they are trying to export to pdf

i have tried also to do it in a different way (convert to pdf > then another workflow when pdf converted>open an external website)

I am not sure if it’s only users who use my BDK Native app or this is not related​

Also, what are those settings? are you recommended me to fill them app? first time seeing them (and again, working with your plugin for years)​

THANKS!!

[egor.smorodinov]

Hi Amit,

Thank you for the screenshots.

The error appears to be coming from AWS S3 and suggests that the generated PDF URL, or one of its authorization parameters, is malformed. To understand where this happens, we need to review the exact workflow and upload configuration.

Could you please share screenshots of the workflow that triggers the PDF conversion, the steps that run after conversion, and the plugin/action configuration used for the upload or file generation?

Also, please confirm where the converted PDF is supposed to be uploaded or saved — for example, Bubble default storage, a custom AWS/S3 bucket, another external service, or only opened/downloaded without saving.

It would also help to know what happens to the generated PDF URL after conversion: is it opened directly, saved to the database first, passed to another page/external website, or handled through BDK Native/webview?

Additionally, please update the plugin to the latest available version and test again, as your screenshot shows that an update is available.

Once we have these details, we’ll be able to check whether the issue is related to the workflow sequence, storage configuration, or the way the generated PDF URL is being opened.

Best regards,
Egor Smorodinov,
Support Team
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[amitshemla]

Thank you so much @egor.smorodinov

attached
when user clicks on a “download pdf” button this is the workflow i have

[egor.smorodinov]

Hi Amit,

Thanks for the screenshot — this helps clarify the setup.

Upload File to AWS is enabled, so the PDF should be saved to Bubble’s File Manager. Auto Save PDF is also enabled, which means the plugin will try to automatically open/download the PDF after conversion. Attach To Type / Attach To is only needed if you want to attach the file directly to a specific Bubble database thing.

The main change I’d suggest is to avoid fixed pauses after generating the PDF. Conversion/upload time can vary, so follow-up actions should be placed in the plugin event “When ConverterToPDF A uploading to AWS is finished” or “When ConverterToPDF A converting is finished.” From there, you can save ConverterToPDF A’s Output File URL to the database or open/download the file.

For testing, please temporarily disable Auto Save PDF, keep Upload File to AWS enabled, and try using a simple static filename like test_invoice_123. This helps rule out issues with automatic download behavior, dynamic Hebrew text, or an empty search result in the filename.

Also, please compare the result in a regular browser and in BDK Native. If it works in the browser but fails in BDK Native, the issue is likely related to how the native webview handles the generated file URL.

Best regards,
Egor Smorodinov,
Support Team
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[egor.smorodinov]

Hi Amit / @amitshemla,

Just following up on this case.

Could you please let us know if you had a chance to test the suggested setup — temporarily disabling Auto Save PDF, keeping Upload File to AWS enabled, using a simple static filename, and triggering the follow-up actions from the plugin event “When ConverterToPDF A uploading to AWS is finished” instead of using fixed pauses?

It would also be helpful to know whether the issue happens in both a regular browser and the BDK Native app, or only inside BDK Native. This will help us understand if the problem is related to the PDF generation/upload workflow itself or to how the generated file URL is handled inside the native webview.

Please share the test results when possible, and we’ll continue checking from there.

Best regards,
Egor Smorodinov,
Support Team
Browse all Zeroqode Plugins for bubble