Hey all, @levon
When users use my product with a Mac Book Pro on Chrome, the text editor is not displayed.
Ho can we fix it ?
THanks
can you ask one of your users to record a screencast with useloom.com and share it with us?
also, a preview link to your app and instructions how to reproduce this error would help
thanks!
Hello @levon
here is the loom, as you can see at the end of the video, the link does not appear
Here is the link of the app.
1 Like
Hi @jv.hirigoyen.
Let us check this out and be back to you asap with an update on the matter.
Thanks for understanding.
Best,
Dumitru.
@jv.hirigoyen Hello.
We pushed an update to plugin, please upgrade to latest version, place the element on page refresh the app and give it a try.
Best,
Dumitru.
have you tried, reinstalling the plugin, placing the element on page, refreshing the and giving another try?
Clear the cache/cookies as well?
Also could you please check the demo page - https://zeroqode-demo-06.bubbleapps.io/rte and see if there is a issue with Mac and Chrome.
KR,
Dumitru.