I would be very grateful for a quick reply - I do have a team and community I’m answering too, just like you all.
As a brand coming out of 3 months in dev and in open Beta for 3 days, it’s imperative we’re reacting to our early adopter’s needs/requests as quickly as possible. We have been working hard to develop strategic partners with very large communities for us to tap in to, who are willing to align with us because they believe in our concept and team; appreciate our tenacity and willingness to make adjustment to solve their challenges.
This is a great plugin! The best I’ve seen. We plan to leverage it in our MVP to meet current demand, and later we can design something in-house.
I don’t mind waiting for you to fix the problem, I just want to know how much time we’re looking at so I can update my team and our strategic partners. I would be very grateful for a response.
But, when you don’t reply for 24 hours to a simple request for a status update, it makes me feel you don’t appreciate our interest to provide our community with the best quality service and care we strive for.
I know you’re all keeping super busy - and it’s not easy making everyone happy all the time.
I’m just looking for a basic idea on the time to fix this issue so I can communicate with my team and community: @alexander / @serg / anyone
Hope you’re all doing well-