Agora Individual API

[sanskar.shaw]

While Trying to implement the Agora individual API facing an issue while stoping the cloud recording API, Failed to FInd Worker as a storage i am using AWS S3 bucket tool
Can any one help me out or any one face this kind of similar issue

{
“resourceId”: “Sg7dDjYwTiAdCfGK7PmQAuHBbq51IUfz9ypma9OD6Cvt8fskat6Hcp4wX-HeCk-nOb1zeJ5JW9DSV4A_YJpliXUv2jHFJGc69K63aNL5-mcPUJxraC8MhTWqUM9Vn0x7po8CjC7XbdsB_zfGWx4u1UffMTD7LViuiJYnMDf1mZhQtTqG2Pkvy5QRSb97MBFP6RVgEc3ODZzWzOhhnHsIVcjajbKDTFnRnkiYtoh68n98hDiu18xHr3jrv4aXr_89”,
“sid”: “f235969199442539a98feb815c4050e2”,
“code”: 404,
“serverResponse”: {
“command”: “StopCloudRecorder”,
“payload”: {
“message”: “failed to find worker”
},
“subscribeModeBitmask”: 1,
“vid”: “1074027”
}
}
Hey @Ecaterina can you help me out

[Serg]

Hi @sanskar.shaw, thanks for reaching out.

Regretfully the provided description is not enough to be able to identify any possible issue.

In case you are using our Agora plugin, please be sure to check the supporting documentation for guidance on how to set the cloud recording: Agora Cloud Recording Setup

In case the issue persists, please let me know and share a screencast (I recommend using the Loot tool) with the whole setup & settings as well as the use case flow that you are trying to implement.

Regards,

[sanskar.shaw]

hey @Serg already i Have done the setup while hitting the acquire method and start method. I am getting the response successfully in both Acquire and Start, but in stop method facing an issue there are the some Screen shot of the code and the config of agora

[sanskar.shaw]

Hi @Serg can You look the setup that I have Done is are alright or not, The moment when i am hitting the Stop API facing an error

[Serg]

Hi @sanskar.shaw, thanks for the additional information provided.

Regretfully, it is beyond my responsibilities as a support team member to provide guidance through the application&code customization process, as it is not directly related to our products. Sorry about that.

A general recommendation might be to check on the resources where users are discussing the integration of the Agora platform through coding tools.

Still, if there will be any questions related to our products (plugins, templates, etc.), please let me know.

Regards,

[hiepduc240899]

hi shaw, have you done resolved this issue. Now i am facing this issue too

[Stephan]

Hello @hiepduc240899,

I hope you are doing well.

To set up the Agora Streaming & Video Conferencing plugin, please consult our documentation and visit the demo page for a practical example of the setup process. Additionally, you can explore the Agora io documentation for further customization options.

And if you have any specific questions regarding the plugin’s functionalities, feel free to ask.

Thank you for your understanding, and have a great day ahead!

Best regards,
Stefan