Services Plugins FAQs

Agora Video Conferencing (WebRTC) and Streaming with Cloud Recording - New Plugin from Zeroqode

Thanks for your quick reply!

I have been using the Twilio Video Chat plugin as well to compare the two. The code I posted does work with that control with my desired result. (I do prefer your plugin at this point as it has better events and methods)

Also, when I mentioned “full-screen”, I only mean the enlarging the control’s size to fit the whole browser’s content window; not for the control to replace the entire screen, eclipsing the browsers’ tabs, menus etc. I simply want it to always fill the content space of the browser regardless of the screen resolution.

Hi, @billjreid!

Ok, I see. So, if you don’t mind, we can check your application, but I cannot guarantee that we will definitely find a solution, but anyway we can try :slightly_smiling_face:
To be able to check your app please, add our support@zeroqode.com account to your collaborator’s list in Settings -> Collaboration so we could check the issue inside your application. Plus, please tell us the name of your Bubble application and page name where you develop it.

Note: avoid the warning message regarding Professional plan, as we are an agency and you can easily add us to your collaborators.

Looking forward to hearing from you!
Best, Julia.

Thanks for the quick reply again and the offer to help with my application!! I’m ok for now but will take a rain check :slight_smile:

Hi, there!

Ok, no problem at all :slightly_smiling_face:

By the way, if you like our plugin you can rate it by going to the Plugins tab in Bubble editor. Find the plugin by name and give it as many stars as it deserves. :slightly_smiling_face:

The more feedback we get, the more motivated we are to make things better in Bubble. :slightly_smiling_face:

Do let us know if you have any further questions!

Best, Julia.

Already done - you guys really do a good job with support as well :slight_smile:

2 Likes

Thanks a lot :slightly_smiling_face: You help us be better :wink:

Hi @Julia .

I just purchased the Agora plugin. Currently I am trying to setup a video call between a doctor and patient. I need you help with;

  1. Should I use Agora Connector or Streaming element?
  2. I have setup a “conference” type feature for doctor-patient, using Agora Connector. My problem is the video only appearing for a few seconds and it goes black for both doctor and patient. And it showing no Peers online.

What could be the root cause of this issue?

Hi, @faisalkarimstubapp!

The Streaming element can be used for the Host who wants to stream his video to the Audience like for webinars as a sample. So, yes, for your purpose I believe it would be better to use Agora Connector in order to create a conference between the patient and doctor.

As far as the issue is not reproducing on our side, could you please send us the test-page where the plugin is set up to check it out as a patient and as a doctor? Meanwhile, please try to use another browser in order to test it?

In order, if it is not possible, you may add our support@zeroqode.com account to your collaborator’s list in Settings -> Collaboration so we could check the issue inside your application. Plus, please tell us the name of your Bubble application and page name where you develop it, it would be way easier for us to help you solve the issues.

Note: avoid the warning message regarding Professional plan, as we are an agency and you can easily add us to your collaborators.

Looking forward to hearing from you!
Best, Julia.

Hi, any plans to implement screen sharing and video recording feature during “room” video-chat / not streaming? Thanks!

Hello @claretimus

Thanks for reaching! Unfortunately not at the moment, but we’ve already taken into account for future releases if feasible. :pray:

Thanks for understanding.

Regards,
Dumitru

Friends! :slightly_smiling_face:

We have updated the demo page of our Agora plugin. It is using the latest updated version and the AgoraRTC action/plugin element. Please check it out:

https://zeroqode-demo-19.bubbleapps.io/agora_connector

Hope you will find it useful! :tada: :pray:

Hi everyone! :wave:

We have made a slight redesign of the Agora demo page to make it more simple and convenient for everyone to test and use the plugin.
image

Also, we have updated and improved plugin documentation for the same reason - to make it more understandable to all new plugin users:
Agora Streaming & Video Conferencing

Oh by the way. We are working on a tutorial dedicated to the Agora plugin setup. Hope it will be released soon. :rocket:

Hope it helps :pray: :slightly_smiling_face:
Regards,

Hi all, really need help on this.
We are able to start a video call with this plugin and join the call on a website. But when we are trying to join the video call from Flutter SDK but we are facing this error. Please advise.

Hi @waikeong,
Thank you for your message.

Would it be convenient for you to provide more details regarding your use case?

Namely, screenshots and screencasts of your workflow setup, plugin element, the issue you see, and the expected result, for screencast recording I can suggest using the Loom tool.

Please record a video in step-by-step mode with the browser’s console enabled, in case there are any error messages there, and share a link with us so we can understand better your use case.

These details will help us reproduce your setup on our side and look into it.
ï»ż
ï»żThank you once again and looking forward to your reply.
ï»żAll the best, :slight_smile:

Hi @Igor,

Thanks for reaching out.
Our use case is to Start a video conference call from Bubble.io and allowing users from other platform to join (e.g: Mobile app).
We tested on an app that is build on Flutter with Agora SDK, thats where we have this error and we cannot see the video coming from the mobile app, but on the mobile app there isn’t any error.

Hi @waikeong,
Thank you for your reply.

I’ve passed this information to the dev team for additional research, once there will be any updates, I will notify your right away.
Thank you for your understanding and cooperation.

Best regards,

Hi @Igor, while we wait for the dev team for updates. do you have any suggested workarounds for our use case?

Hi @waikeong,
Thank you for your message, I appreciate your patience.

The Agora Plugin has been updated with a new library, which is now available as version 1.46.0.

I have personally tested this latest version on my end and can confirm that it is functioning correctly. To test it, I used the plugin’s live demo page to start a conference, and then I shared the link to Join the Room from a mobile device.

Please update the plugin inside your app to the latest version and let me know if that solved the above issue.

If you require any further information, let me know.
Best regards, :pray:

Hi @Igor, thanks for informing and testing the plugin over your side.
We just did a test over Flutter SDK to join a Real-Time Call from Bubble.io.
On Flutter side, is working fine. But on Bubble.io the plugin is still not showing the cam from the mobile app.
Please advise.

Hello @waikeong,

Thank you for your feedback. We cannot assure you that the plugin will work perfectly in any native applications such as those built on Flutter SDK. However, we ensure that our plugins function correctly within Bubble Web Apps on the browser.

I have personally tested the plugin by launching a conference on the live demo page, copying the invitation link, and opening it on my Android phone through Google Chrome. The image from my mobile camera was successfully sent to my browser on the laptop.

Please verify that you are receiving accurate information in your browser by following the step-by-step mode. Additionally, please refer to the screenshots below as they demonstrate the workflow triggered when connecting to the conference through the shared link from my mobile browser.

Summary



If I can help you with additional information regarding our plugins, please let me know.
Have a great weekend ahead.
Best regards, :pray: