Services Plugins FAQs

AWS File Upload Plugin - Not Working

Plugins
#1

Hey everyone,

I’m experiencing a serious issue with the AWS File Upload - Any Size Plugin since today.

Problem

  • File uploads have completely stopped working
  • It happened suddenly, without any explanation
  • Was working fine yesterday
  • Today it just doesn’t work anymore

Details

  • Plugin: AWS File Upload - Any size
  • Status: Not working since today
  • Error: No specific error messages
  • Configuration: Hasn’t been changed

Is anyone else experiencing this?

Please comment if you’re also having the same issue. I need to know if this is a general problem or specific to my environment.

Any help or solution would be greatly appreciated! :pray:

#2

Same Here, i am facing the same issue.
here is the version i am using 1.196.0

#3

Same here! I’m so relieved to see others reporting this issue. Thought I was going insane.

This is a MAJOR issue for our company and hope they can fix it asap.

#4

THIS IS A MAJOR ISSUE!

no answer, no update, nothing!

#5

Hi everyone,

Thank you for your messages—we’ve received several reports this morning and have already passed them along to our dev team.

Rest assured, we’re actively investigating the issue to understand what’s causing the problem.

In the meantime, could you please let us know the following:

  • The plugin version you’re currently using
  • Whether the GUI or NoGUI element is affected
  • If you’ve tried switching plugin versions to see if that resolves the issue

Any additional details you can share would help us identify the root cause more quickly.

We appreciate your patience and cooperation, and we look forward to your replies.

Best regards,
Support Team
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#6

Strangely, EVERY version of the plugin I tried reverting to is now broken.

It was working fine yesterday and nothing was changed.

Furthermore, this has effected LIVE mode AND Dev mode at the same time.

And reverting to previous versions of our app also have no effect.

Good luck fixing :pray:t2:

#7

Hi Igor,

I’ve tried the following:
• Reinstalled the plugin
• Tested with different versions
• GUI upload still isn’t working
• The upload button doesn’t seem to trigger anything

Also, the editor site from your demo isn’t working either.

#9

I noticed that if there is preview text message that text is clickable. But the “dropzone” around it is not.

#10

image
image1029×324 15 KB

what i found was if i change mi-height it became clickable

#11

image
image1895×785 68.8 KB

this is the script that works for me (uploader fixed using this.)

#12

Changing min height (or width) makes no difference on mine. I tried various combinations.

And unfortunately that script didn’t work at all either (sorry)

#13

mine version is 1.196.0 maybe that helps

#14

When reverting to version 1.196.0 and trying your script - i do get a THIN area at the top of my dropzone that is clickable, so you are on to ‘something’. Let’s hope that’s enough clues to help them fix it.

After it’s fixed I’d love for them to explain HOW it happened. The thought of a plugin breaking across LIVE mode as well without being manually updated at all, is horrifying!

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#15

change height to bigger px like100 or something area will get bigger maybe
cause my uploader element height was in bubble 34 so that’s why i put 34 you do your height

#16

Yes! That’s the point!

completely agree! The main issue is that it suddenly stopped working in PRD, without any updates or changes on our side.

This kind of unexpected failure creates huge instability. All of my apps stopped working at once, and now several clients are already cancelling because of it.

1 Like
#17

Hey Igor!

Any updates?

1 Like
#18

Hi guys,

It seems there may have been some updates on Bubble’s end, as there were no AWS outages and we haven’t released any plugin updates since yesterday. Our dev team is actively investigating the issue. :pray:

We appreciate your patience and cooperation, and we’ll share any updates as soon as we have them.

Best regards,
Support Team
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#19

Hi,

I’m also encountering the same issue.
initially in version 1.188 (I tried up to 1.198)

in the UI nothing happens (neither drag and drop nor clicking)

(The demo seems have the same issue)

#20

Hi Igor, thanks for getting back to us.

Do you have any estimate on when this might be resolved?

We really can’t afford to go another day without a solution.

If needed, we’ll have to consider developing an internal alternative.

Appreciate the support so far.

1 Like
#21

Yes this has now been broken for 20+ hours i believe based on our logs of the last upload time. That’s a long time for a business to be out-of-action. Don’t want to add pressure but :grimacing::pray:t2: