Services Plugins FAQs

Bubble Page to PDF Converter Not Generating PDF

The Page to PDF Converter Not Generating PDF plugin was normally generating the PDF, both in the test version and in the live version, but now it is not generated and no changes were made in this period. The following error message appears in the debug.

image

Help me, please, without this functionality the system will be offline.

Thanks in advance!

This is also happening to me. It started out of nowhere this afternoon, January 13, 2025. It has affected my entire app—the plugin simply isn’t working anymore. I don’t know what to do; all my clients are complaining a lot!

Hi everyone, :raised_hands:

I wanted to provide a quick update regarding the current issue with the Page to PDF plugin. Given its popularity, we’ve received several reports from users across the globe experiencing the same problem. :sweat_smile:

It appears that there was a technical issue on Bubble’s side a few hours ago, and since then, PDF generation has stopped working.

Our team is actively investigating whether the issue originates from Bubble or the plugin service itself. We recommend keeping an eye on the situation over the next couple of hours, as these types of issues are sometimes resolved automatically on the server side without any manual changes.

If the issue gets resolved on your end, please let us know right away. :pray:

We’ve already escalated this to our development team, and it’s being treated with high priority. Rest assured, I’ll keep you informed as soon as we have any updates.

Thank you for your patience and cooperation.
Wishing you a great day ahead! :pray:

Best regards,

Support Team
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The issue persists across all my apps. None of them can generate and download PDFs after the workflow is completed.

Is there an update on the situation?

Thanks

1 Like

This issue is occurring on my apps too, any updates?

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This is a key resource for my application, do you still not have a return date?

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Same here. All my apps using either Air PDF Generator Lite or Page to PDF Converter have the error when generating PDF.

It says:
Access to fetch at ‘https://9moyjhx2ce.execute-api.us-east-2.amazonaws.com/HTMLtoPDF’ from origin ‘https://[my app url]’ has been blocked by CORS policy: Response to preflight request doesn’t pass access control check: It does not have HTTP ok status.

I really need this to be resolved urgently.

2 Likes

I have encountered a “TypeError: Failed to fetch” problem with my PDF plugin. What should I do to solve it?

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Hello,

I’m reaching out as we need to inform our client.
Could you let me know, even approximately, when the issue is expected to be resolved?

Thank you.

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I also experience the same issues now.
This is not the first time.

I already disabled all my extension in the browser, but still fail.

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I still encounter this problem.
Please help.

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hi,
I have the same problem, waiting for solution.

1 Like

Hi everyone,

Good news! :tada: The issue has been resolved — the server was temporarily down but is now fully restored.

Please give the Page to PDF plugin another try, and let us know if everything is working smoothly on your end.

We sincerely appreciate your patience and understanding throughout this process and apologize for any inconvenience this may have caused.

Wishing you all the best and a great day ahead! :pray:
Best regards,

Support Team
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Hey

I just tried it and it’s working again.
Thank you

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same on my side, thanks

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Hi everyone, :raised_hands:

Here is a Quick Update:

To prevent similar issues in the future, we’ve implemented a backup mechanism that automatically redirects requests to a secondary server if the main server encounters any errors. Additionally, we’ve optimized the client request flow to reduce the risk of overloading and ensure a smoother experience for everyone.

We’re always striving to improve our plugins to ensure they are more reliable and efficient. :rocket:

If you’ve had a positive experience with our plugin and support, we’d greatly appreciate it if you could take a moment to leave a review. You can do so directly from the plugin tab in your Bubble editor or by visiting this link: https://zeroqode.com/review.

Your feedback means a lot to us and is incredibly valuable to the entire Bubble community.

Wishing you an amazing week ahead! :raised_hands:

Best regards,

Support Team
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