Services Plugins FAQs

Encode Decode Saving Data Issue

I have tried to setup the encode decode plugin and it is successful in generating an encryption I have not been successful in saving the output.

The data base shows a blank

Hello @ttamason,

Thank you for reaching out to us.

I have already replied to you in the other thread but will write here as well to make sure you’ll receive the message promptly. :pray:

Regarding your concern, after triggering the “Encoder Encode/Decode” action, the element requires a fraction of a second to be able to populate the database. This is likely why it wasn’t saving in your use case.

For your situation, could you please create a custom event specifically to save the data to the database, also please make sure the field is of type “text”.

Then, in your workflow, after using the “Encoder Encode/Decode” action, use the “Schedule a Custom Event” for the custom event you created earlier, and set the delay to 1 second.

Please try this workaround and let me know how it works for you. If you have any other questions, feel free to reach out.

Nevertheless, I have forwarded this matter to our development team to see what can be done from our side. I will update you when there is any news regarding this.

Thanks again, and I look forward to your reply.

Best regards,
Stefan

In implemented teh custom event and it worked thanks!

1 Like

Hello @ttamason,

Thank you for your message.

I’m glad to hear that the proposed workflow worked out well for you.

Upon further review of the plugin, I realized that there are actually two events—“Done Encode” and “Done Decode”—that you can use to save the output. My apologies for initially overlooking them.

Now, you have the option to either stick with the workflow we discussed earlier or use these events instead.

Thank you once again, and please don’t hesitate to reach out if you have any more questions or need further assistance.

Have a great weekend!

Best regards,
Stefan